CrawlJobs Logo

Supplier Onboard Analyst

https://www.citi.com/ Logo

Citi

Location Icon

Location:
India , Mumbai

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Client Onboard Intmd Analyst is a developing professional role, integrating in-depth specialty area knowledge with a strong understanding of industry standards. Key responsibilities include customer interaction, documentation issuance, and system setups, while being accountable for maintaining compliance to internal and regulatory guidelines. This position requires strong analytical thinking, excellent communication, and risk management abilities.

Job Responsibility:

  • Responsible for customer interaction, documentation issuance, review and system setups
  • demonstrates high level of diligence, motivation and organizational skills
  • focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
  • performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards
  • ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices
  • establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner
  • embarks on continuous on the job training for end to end product knowledge
  • understands client requirements and implement them correctly
  • understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • monitors customer satisfaction and service level and drive process changes
  • provides innovative solutions to clients
  • ensures a strong and robust processing environment with effective controls
  • establishes risk management practice
  • maintains a strong culture of risk and controls in the team through various processes and check points
  • daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed
  • has the ability to operate with a limited level of direct supervision
  • can exercise independence of judgement and autonomy
  • acts as SME to senior stakeholders and/or other team members
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements:

  • 3-10 years of experience in Documentation review, Account Maintenance and related Cash products preferred
  • demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
  • highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
  • capable of prioritizing and eager to learn multiple products in a challenging environment
  • fast learner, strong attention to detail, and willingness to go extra mile
  • proficient in Microsoft Office Applications
  • exposure to Client interaction
  • consistently demonstrates clear and concise written and verbal communication skills
  • proficient in handling urgent and escalation cases and managing client and internal team expectations
  • proficient knowledge of English (written and spoken).

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Supplier Onboard Analyst

Supplier Operations Analyst

The Supplier Operations Analyst at BioMarin Pharmaceutical Inc. is responsible f...
Location
Location
United States , San Rafael
Salary
Salary:
Not provided
biomarin.com Logo
BioMarin Pharmaceutical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in Ariba/SAP modules relevant to supplier management
  • Specific knowledge and expertise in Ariba and SAP Business Network
  • Experience with SRM processes and tools is beneficial
  • Strong proficiency in Microsoft Office suite applications (Excel, Word, PowerPoint, Outlook), as well as PDF editing tools (e.g Adobe Acrobat)
  • Working knowledge of other supplier management systems and procurement platforms (e.g DocuSign, Coupa)
  • Ability to analyze data and identify trends and propose solutions to problems
  • Results-driven mindset and meticulous attention to detail
  • Excellent communicator and interpersonal skills with comfort working cross-functionally to gather information and resolve conflicts
  • Motivated, high-energy, curious, self-starter and strong business mindset
  • Familiarity with SAP data structures, configuration, and workflows
Job Responsibility
Job Responsibility
  • Facilitate the process of onboarding new suppliers, ensuring they are properly integrated into the SAP system and can effectively utilize it
  • Maintain accurate and up-to-date supplier master data within SAP, ensuring quality data and consistency
  • Resolve supplier-related issues within SAP, such as data discrepancies, process errors, and system errors
  • Communicate with suppliers and internal stakeholders to address questions, provide training, and ensure clear communication
  • Contribute to the optimization of supplier- related processes within SAP, identifying areas for improvement and recommending solutions
  • Develop training materials and documentation to support supplier and internal user adoption of SAP systems
What we offer
What we offer
  • discretionary annual bonus
  • discretionary stock-based long-term incentives
  • paid time off
  • company-sponsored medical, dental, vision, and life insurance plans
  • Fulltime
Read More
Arrow Right

Business System Analyst (SAP - Ariba)

We are seeking a detail-oriented and customer-focused Business Systems Analyst t...
Location
Location
United States
Salary
Salary:
87000.00 - 119900.00 USD / Year
symbotic.com Logo
Symbotic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Supply Chain, Information Systems, or related field required
  • Minimum of 2–4 years of experience in procurement, supplier management, business systems support, or similar role
  • Experience supporting ERP or procurement platforms (SAP, Ariba, Coupa, Oracle, etc.) preferred
  • Strong communication and presentation skills, with experience delivering customer or supplier training
  • Experience drafting process documentation, use cases, or UAT test scripts required
  • Strong analytical abilities and problem-solving skills with the ability to troubleshoot system and process issues
  • Demonstrated ability to work collaboratively with cross-functional teams and external partners
  • Ability to analyze and interpret data and metrics to drive process improvements
  • Ability to provide critical technical thinking at the team level to trigger appropriate discussions around requirements, design, and process challenges
Job Responsibility
Job Responsibility
  • Coordinate and manage supplier onboarding activities for the Ariba Supplier Collaboration Portal, ensuring timely completion and compliance with onboarding requirements
  • Serve as the primary point of contact for suppliers, providing troubleshooting, guidance, and ongoing support during the implementation
  • Host supplier training sessions—both virtual and in-person—focused on system navigation, transaction execution, and best practices
  • Develop clear and concise training materials, including Quick Reference Guides (QRGs), job aids, process documentation, FAQs, and recorded training content
  • Collaborate with the Ariba integration partner to support connectivity, technical setup, and supplier enablement milestones
  • Track onboarding progress, escalate issues, and communicate risks or delays to project leadership
  • Work with procurement, accounts payable, IT, and other cross-functional teams to ensure supplier readiness and alignment with internal processes
  • Gather and document business requirements related to supplier enablement, data capture, and system workflows
  • Draft use cases, test scripts, and process flows to support User Acceptance Testing (UAT) cycles
  • Execute UAT activities, document defects, validate fixes, and communicate testing results to project stakeholders
What we offer
What we offer
  • medical
  • dental
  • vision
  • disability
  • 401K
  • PTO
  • Fulltime
Read More
Arrow Right

Program Management Analyst

The Program Management Analyst - C10 will be responsible for executing day-to-da...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8 years of working experience in Financial services / Banking industry with strong knowledge of banking regulatory requirements
  • Preferred 3+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
  • Knowledge of third-party management risk and control methodologies and best practices
  • Bachelor’s degree required
  • Master’s degree or any other equivalent is preferred
Job Responsibility
Job Responsibility
  • Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
  • Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs), and other business stakeholders on end-to-end Third Party Management requirements and set up periodical review meetings
  • Execute various third-party risk assessment controls as identified by the Third Party Risk Assessment Process and provide guidance to TPU Process Analysts on process execution
  • Verify if all critical data fields are captured accurately while onboarding the suppliers into Master supplier database and Payment systems
  • Ensure that all suppliers are screened against the Negative/SDN list on a periodic basis and escalate any positive matches to senior management
  • Verify if third parties’ policies and procedures are compliant with Citi’s policies and procedures and report gaps to senior management
  • Partner with Sourcing and Business and provide approval to sign contracts once all due diligence activities are completed and gaps are remediated
  • Undertake onsite Reviews and Video conferencing sessions with Third Parties to perform Risk Management activities
  • Review the contractual terms and conditions agreed between Citi and third party and perform controls checks
  • Perform Quality Check on the control assessments performed by TPU Risk Analysts and provide guidance
What we offer
What we offer
  • Equal opportunity employer
  • Accessibility accommodations for persons with disabilities
  • Fulltime
Read More
Arrow Right

Program Management Analyst

The Program Management Analyst - C10 will be responsible for executing day-to-da...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8 years of working experience in Financial services / Banking industry with strong knowledge of banking regulatory requirements
  • Preferred 3+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
  • Knowledge of third-party management risk and control methodologies and best practices
  • Bachelor’s degree required
  • Master’s degree or any other equivalent is preferred
Job Responsibility
Job Responsibility
  • Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
  • Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third Party Management requirements and set up periodical review meeting with all the stakeholders
  • Execute various third party risk assessment controls as identified by the Third Party Risk Assessment Process and provides guidance to TPU Process Analysts on process execution
  • Verify if all critical data fields are captured accurately while onboard the suppliers into Master supplier database and Payment systems
  • Ensure that all suppliers are screened against the Negative/SDN list on a periodic basis and any positive matches are escalated to senior management
  • Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to senior management
  • Partner with Sourcing and Business and provide approval to sign the contract once all Due diligence activities are completed and gaps if any are remediated
  • Undertake onsite Reviews and Video conferencing sessions with Third Parties to perform Risk Management activities
  • Review the contractual terms and conditions agreed between Citi and third party and perform controls checks to ensure that all contractual obligations are met by the third party
  • Perform Quality Check on the control assessments performed by TPU Risk Analyst I&II and provide guidance to the Analysts on performing assessments in line with policies and procedure
  • Fulltime
Read More
Arrow Right

Procurement Operations Analyst

The Procurement Operations Analyst will be responsible for managing the end-to-e...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
ardaghgroup.com Logo
Ardagh Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Supply Chain, Business, Finance or a related field
  • Two (2) years of experience in purchasing, procurement operations, or supply chain support
  • Strong working knowledge of ERP/P2P systems (SAP, Coupa, or similar)
  • Proficiency with Excel and ability to analyze supplier and spend data
  • Strong communication and problem-solving skills to work with both suppliers and internal teams
  • Detail-oriented, organized, and proactive in managing transactional accuracy
Job Responsibility
Job Responsibility
  • Process purchase requisitions and convert them into accurate purchase orders
  • Ensure compliance with procurement policies, category strategies, and contract terms
  • Resolve invoice and payment discrepancies by partnering with Accounts Payable and suppliers
  • Monitor open POs to track delivery status and follow up on late or incomplete orders
  • Act as a primary point of contact for day-to-day supplier interactions
  • Support supplier onboarding, data accuracy, and compliance with corporate requirements
  • Track and report on supplier performance (quality, delivery, service levels, responsiveness)
  • Escalate chronic supplier issues and partner with Category Managers on resolution plans
  • Partner with internal stakeholders (operations, production, engineering, finance) to ensure business needs are met on time and in full
  • Provide clear communication and reporting on order status, supplier risks, and resolution steps
What we offer
What we offer
  • Medical, prescription, dental and vision plans
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Life insurance
  • 401(k) retirement plan with company match and an employer retirement contribution
  • Paid holidays, floating days and vacation
  • Short- and Long-Term Disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Tuition reimbursement program
  • Professional and personal development opportunities through Employee Resource Groups
  • Benefits available from day 1 of employment
  • Fulltime
Read More
Arrow Right

Business Analyst III

This long-term contract position requires a detail-oriented individual with stro...
Location
Location
United States , Juno Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is preferred
  • 1 to 3 years of relevant experience in business analysis or a similar role
  • Proficiency in conducting both qualitative and quantitative research
  • Strong skills in process design and workflow modification
  • Experience leading special projects and collaborating across teams
  • Familiarity with industry standards, including NERC and cyber compliance
  • Ability to manage onboarding, staffing, and supplier-related tasks effectively
  • Excellent decision-making and problem-solving skills
  • Comfortable working onsite when required
Job Responsibility
Job Responsibility
  • Perform operational analyses to support business decisions, utilizing both qualitative and quantitative research methods
  • Lead medium to large-scale special projects aimed at improving processes and achieving business goals
  • Design and modify workflows and procedures to enhance operational efficiency
  • Develop and present detailed reports and findings to stakeholders for informed decision-making
  • Collaborate with various teams and suppliers to ensure successful onboarding and staffing processes
  • Validate plans and ensure compliance with industry standards and regulations, including cyber and NERC requirements
  • Provide insights and recommendations for managing contingent workforce strategies
  • Utilize standardized tools and techniques to perform analysis and improve business functions
  • Support expense account management and commission-related functions within the business unit
  • Work onsite as necessary to coordinate with teams and manage project deliverables effectively
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Accounts Payable Team Leader

The Accounts Payable Team Leader plays a pivotal role in delivering an efficient...
Location
Location
United Kingdom , West Midlands
Salary
Salary:
Not provided
ampa.co.uk Logo
Ampa - Legal & Professional Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a Senior Accounts payable role within a law firm or professional services environment
  • Demonstrated people management or team leadership experience, with the ability to motivate, develop, and drive high performance
  • Comprehensive end-to-end knowledge of Accounts Payable processes, including invoices, payments, expenses, and credit cards
  • Sound knowledge of the Solicitors Accounts Rules and VAT regulations
  • Advanced Excel capability, including the use of formulas, reconciliations, and data analysis to support reporting and decision-making
  • Experience working within P2P best-practice environments, with exposure to process improvement or automation initiatives
Job Responsibility
Job Responsibility
  • Supervise daily AP operations, ensuring accurate and timely processing of invoices, payments, and expenses
  • Monitor the creditors ledger and support efforts to minimise ageing and resolve discrepancies
  • Ensure correct coding and assist in training team members and stakeholders to reduce recurring errors
  • Lead and support a team of AP clerks, providing coaching, guidance, and performance feedback
  • Foster a collaborative and service-oriented team culture
  • Support the AP Manager in delivering training programs and promoting best practices
  • Act as a key point of contact for internal departments and external vendors, ensuring queries are resolved efficiently
  • Assist in supplier onboarding and master data management in collaboration with Procurement
  • Identify and suggest improvements to AP processes and controls
  • Support the AP Manager in system implementations and act as a super-user for AP systems
What we offer
What we offer
  • Agile working
  • Blended approach to where and how we work
  • Flexible working
  • Access to multi-brand experiences, diverse expertise, modern tech
  • Award-winning development
  • Fulltime
Read More
Arrow Right

Source-to-Pay Helpdesk Analyst

A highly cross-functional role would act as the primary resource to work with ou...
Location
Location
Philippines , Muntinlupa City
Salary
Salary:
Not provided
grace.com Logo
W. R. Grace & Co.-Conn.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least three years relevant experience in Source to Pay, Procure to Pay or Accounts Payable
  • Proficient in Microsoft applications (Word, Excel, Powerpoint, Access)
  • Work knowledge in SAP ECC 6, R3 or HANA
  • Work knowledge on Ariba Supplier Network
  • 2+ years’ experience on Ariba modules, such as, but not limited to the following: Buying, multi- ERP edition
  • Commerce Automation
  • Supply Chain Collaboration for Buyers forecast add-on
  • Payables
  • Guided Buying
  • Excellent communication skills (speaking and writing). Must be able to write clearly and concisely in English
Job Responsibility
Job Responsibility
  • Act as the Subject-Matter-Expert (SME) of the S2P Helpdesk
  • Analyze and provide secondary resolution on the chronic issues assigned by the S2P Helpdesk Tier 1 Support through the ticketing system
  • Support supplier onboarding qualification and registration via the SAP Business Network (previously known as Ariba), under Supplier Life Cycle Management Module
  • Support end user manages their T&E expenses via our Concur T&E expense management tool
  • Perform deep-dive analysis on all assigned requests/ issues and escalate to the appropriate support group to expedite the requests and resolve system and/or data-related issues
  • Identify quality solutions and communicate such in an effective and timely manner
  • Perform call-back processes (customer facing) for both internal and external customers to expedite issue resolution
  • Contribute to ensuring that the team’s key performance metrics and targets are met
  • Improve efficiency and customer satisfaction by proactively seeking opportunities to optimize and improve existing processes and tools
  • Act as ancillary service and intelligence in providing feedback, resolution, and intelligence source for any process improvement breakthroughs
What we offer
What we offer
  • Guaranteed 14th month Pay
  • Above-market Retirement Plan Design
  • LinkedIn Learning Access
  • Established Performance Incentive Program
  • HMO coverage for employees on day 1
  • Free HMO coverage for up to 3 qualified dependents
  • Educational Assistance
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy