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The primary role involves supervising staff to ensure team efficiency and guest satisfaction, adhering to the standards of The Ritz-Carlton Millenia Singapore, a luxury hospitality brand. Responsibilities include inspecting staff grooming, training, assisting in hiring, and ensuring service quality while following safety protocols and organizational standards.
Job Responsibility:
Ensure staff works as a team to deliver optimum service and meet guest needs
inspect grooming and attire of staff and rectify deficiencies
complete opening and closing duties
inspect storage areas for organization, use of FIFO, and cleanliness
complete inventories and requisitions
monitor dining rooms for seating availability, service, safety, and guest well-being
assist in hiring, training, evaluating, and motivating employees
adhere to company safety and confidentiality policies
proactively address guests’ service needs
inspect tools and equipment
perform other job duties as requested
Requirements:
High school diploma or G.E.D. equivalent
at least 2 years of related work experience
at least 1 year of supervisory experience
What we offer:
Equal opportunity employer
inclusion and celebration of diverse backgrounds
opportunities to learn and exemplify Ritz-Carlton 'Gold Standards’
access to a global team and a chance to be proud of work
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