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Supervisor Support Services

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Sisters of Mercy of the Americas, Inc.

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Location:
United States, Farmington Hills

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To provide supervision and coordination of support services during the transition to a non-owned Mercy facility and new service provider.

Job Responsibility:

  • Provide oversight to maintain the facility until turned over to new property owner
  • Provide oversight to maintain the duplex
  • Contract and coordinate with community venders for preventive maintenance, maintenance, snow removal, lawn care and landscaping in compliance with the License Agreement with Farmington Hills Senior Living
  • Execute the Emergency Plan for Sisters when needed
  • Work with Mercy High School staff overseeing the Conservancy until transfer of Conversancy is finalized
  • Coordinate with the Rose Senior Living construction management and the residents when there is an interruption in utility services due construction
  • Plan and implement the removal of equipment and furnishing in order to close of the facility
  • Perform office duties inclusive of processing bill payment
  • Provide supervision of the staff
  • work schedules, payroll, performance, communication and assuring continuity of these services when staff are not available
  • Communicate with the residents of Catherine’s Place and other Sisters of Mercy as indicated
  • Listen to and respond to the requests of the Sister-residents regarding the facility and support services
  • Follows all safety procedures and protocols and reports all hazardous conditions, defective equipment, accidents, or incidents to supervisor immediately
  • Perceives potential problem situations and reports to supervisor
  • Assists in maintaining a safe, neat, and clean environment
  • reports environmental deficiencies such as lighting or equipment problems to the Maintenance Department
  • Demonstrates a thorough knowledge of safety procedures
  • Performs in a calm, resourceful manner in emergency situations
  • Demonstrates initiative in observing what needs to be done and does it without having to be asked to do so
  • Accepts on call responsibilities as necessary
  • Remains in compliance with employee handbook and other established community guidelines
  • Communicates with co-workers, management, sisters, visitors, families, and others in a courteous, tactful and professional manner
  • Conforms with and abide by all regulations, policies, work procedures and instructions
  • Other duties as requested

Requirements:

  • Associate or higher college degree
  • Minimum of two years’ experience with project/office management
  • Minimum of two years’ experience with staff supervision
  • Ability to cultivate effective working relationships with a broad range of employees and external contacts
  • Solid computer skills
  • Strong organizational skills and ability to establish priorities
  • Capable of displaying strong self-motivation and sound decision-making ability
  • Excellent communication skills, both oral and written
  • Demonstrated leadership abilities

Nice to have:

  • Ability to maintain composure in stressful situations
  • Willingness to consider the advice and opinions of others
  • Ability to make decisions and accept responsibility for the consequences
  • Ability to work independently and as part of a team
  • Ability to be organized, resourceful and efficient
  • Ability to train and motivate others
  • Ability and willingness to act as a role model in conduct and appearance
  • Willingness to understand and appreciate the traditions and culture associated with the Sisters of Mercy and the Catholic Church
  • Prior experience in a healthcare or religious organization strongly preferred

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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