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Supervisor Hotel Operations

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RUBY GMBH

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Location:
Sweden , Stockholm

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Our Ruby Frida dances to the rhythm of Stockholm – a city that never stands still, reinventing itself while staying true to its roots. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. The role is set to start in May, just in time for the opening of our hotel in June.

Job Responsibility:

  • Actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office
  • Make sure all service, quality, and hygiene standards are met – always with an eye for detail
  • Take charge of training, coaching, and onboarding new team members
  • Handle communication and ensure that all information flows smoothly within the team
  • Take guest feedback seriously and ensure a quick and efficient resolution
  • Share insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink

Requirements:

  • Experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry
  • Flexible and ready to work in shifts
  • Reliability, multitasking and willingness to learn
  • Confidence, joy in work, and humour
  • Enjoy working with international, demanding guests and know how to handle their various needs with a smart approach
  • Fluent in Swedish and English
What we offer:
  • Bring your personality to work, maybe even with a new tattoo, piercing or hair colour on us
  • Team events
  • Full-time means 35 hours
  • Support for your sports program
  • Legendary staff rates for you and your travel buddy
  • Ruby F&B Credit
  • Mobility allowance
  • Extra cash through profit-sharing, talent scouting and positive reviews
  • Trainings, coaching, and mentoring

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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