Supervisor-front desk, Marriott Bonvoy

Supervisor-front desk

Marriott Bonvoy

Location:
China, Guilin

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Assist with guest services at the Four Points by Sheraton Guilin Lingui, process check-ins and payments, manage reservations, and uphold Marriott standards of quality and service

Job Responsibility:

Assist staff with problem payments
follow up with guests regarding satisfaction
process guest check-ins and payments
set up accurate accounts for guests
address sold-out situations and find alternative accommodations
coordinate with housekeeping and other departments
review shift logs and document pertinent information
balance and drop receipts
assist management with hiring, training, scheduling, and evaluating employees
report accidents and unsafe conditions
anticipate and address guests’ service needs
speak professionally and maintain effective communication

Requirements:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
no supervisory experience required

What we offer:

Equal opportunity employment
access to opportunities and career growth
diverse and inclusive work environment

Additional Information:

Job Posted:
July 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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