Supervisor-Event Operations, Marriott Bonvoy

Supervisor-Event Operations

Marriott Bonvoy

Location:
Hong Kong, Hong Kong

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Supervisor-Event Operations is responsible for all on-site details for executing group events, developing and following checklists/itineraries, troubleshooting event problems, and ensuring quality standards. The role also includes hiring and training employees, being the first point of contact for concerns, and delivering excellent guest experience at Renaissance Hong Kong Harbour View Hotel.

Job Responsibility:

Responsible for all on-site details for executing group events
develop and follow checklist/itinerary
troubleshoot event problems
serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
design, confirm, and communicate room layouts and set-up requirements for special events
enter and retrieve information contained in computer databases
transmit information or documents using computer, mail, or facsimile
operate standard office equipment
prepare weekly departmental payroll paperwork
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
ensure uniform and personal appearance are clean and professional
ensure adherence to quality expectations and standards
move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance

Requirements:

High school diploma or G.E.D. equivalent
less than 1 year related work experience
at least 2 years of supervisory experience

What we offer:

Equal opportunity employer
welcoming and inclusive culture
non-discrimination policy

Additional Information:

Job Posted:
July 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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