Student Support Specialist

Reporting directly to the Senior Manager of Student Affairs, the Student Support Specialist plays a vital role in supporting students in workforce investment programs, such as the UR Nursing Scholars and Career Pathways Training (CPT) programs. This position serves as the primary point of contact for student participants and collaborates with hospital partners, workforce investment organizations, and internal departments to ensure smooth program operations, effective communication, and accurate data reporting. This role also supports continuous program improvement through data collection, evaluation, and stakeholder engagement. The Student Support Specialist also oversees all mandatory student compliance items for new and continuing students for both the undergraduate and graduate programs. With minimal direction, the Student Support Specialist works with necessary stakeholders, manages many systems, maintains accurate records of all requirements and related deadlines, and communicates to necessary constituents in a timely fashion. The Student Support Specialist is also an integral member of the Student Affairs Office, which fosters a welcoming and supportive community for all students at the University of Rochester School of Nursing. As student success advocates with an open-door policy, the Student Affairs team employs a holistic approach that encourages students to connect beyond their academics, challenge them as they cultivate a foundation of resilience, and empower them as they navigate through their journey as healthcare professionals. The responsibilities of the Student Support Specialist support these goals.