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Student Services Officer

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Bayswater Education

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Location:
Canada , Calgary

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Category:

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Contract Type:
Not provided

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Salary:

20.00 CAD / Hour

Job Description:

Bayswater Education is a vibrant network of global educational centres dedicated for over 75 years to educating and inspiring people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Job Responsibility:

  • Deliver a high-quality reception and student experience at all times
  • Scan, file, and maintain student documents
  • Assist in delivering new student orientations every Monday morning
  • Welcome and provide information to school guests, partners, agents, walk-ins, and trial students
  • Update and maintain student records in the CRM system
  • Process course changes in the CRM
  • Respond to new student leads via email and phone
  • Follow up on inquiries within required timelines
  • Manage Student Services administration, including: - Creating new enrollments - Managing payments - Processing extensions and program upgrades
  • Support student services by coordinating accommodation, assisting with student activities, and social media to drive engagement and visibility
  • Maintain receipts and accurate budget records with the Student Services Department
  • Support special projects assigned by the Line Manager or Centre Director
  • Complete other ad hoc duties as required to support school operations

Requirements:

  • Experience in an education or administrative setting
  • Post-secondary education in Education, Business Administration, or a related field
  • Highly adaptable and able to pivot as priorities change
  • Strong understanding of student services and front-desk operations
  • Proficiency with Microsoft Office and CRM systems
  • Strong customer service and communication skills

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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