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Strategy and Operations Manager

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Eucalyptus

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Location:
Australia, New South Wales

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role drives high-impact initiatives shaping the future of Eucalyptus’ men’s health clinic, Pilot. You’ll partner with the General Manager and cross-functional teams across Patient Experience, Medical Operations, Product, and Analytics to tackle strategic and operational challenges. You’ll own projects end-to-end, from defining problems to implementing solutions.

Job Responsibility:

  • Translate Pilot’s priorities into actionable, measurable project plans
  • Own key commercial metrics: retention %, revenue, order size and customer value
  • Drive operational improvements that enhance patient experience and business performance
  • Deliver data-backed recommendations to inform decision-making
  • Build strong cross-functional relationships to align on initiatives and timelines
  • Support Pilot’s GM with commercial strategy, business case development, and key decisions
  • Identify and launch new commercial opportunities (e.g. new treatments, Rx offerings)
  • Develop and implement pricing and promotional strategies

Requirements:

  • 3–5 years’ experience in commercial strategy, business operations, or strategy management, ideally in startups, D2C, or fast-growing tech companies
  • Proven track record delivering end-to-end commercial projects, from problem definition to execution
  • Strong analytical and data skills, able to translate insights into strategic recommendations
  • Experienced in cross-functional collaboration to drive strategic initiatives
  • Strategic thinker with strong execution discipline
  • Excellent written and verbal communication, with clear and structured thinking
What we offer:
  • Equity for everyone means you share in our success
  • Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties
  • Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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