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As a Strategic Solutions Engineer – Central at Glean, you’ll partner with our Strategic AEs to design, demo, and prove the value of our Work AI platform for customers across the Central region. You’ll lead technical discovery, architect integrations and data connections, and confidently navigate security and architecture conversations to accelerate decisions. If you love translating complex technology into clear business outcomes, you’ll thrive helping large, strategic enterprises in the Central U.S. adopt AI that actually gets work done.
Job Responsibility:
Partner with Strategic Account Executives to navigate complex, multi-stakeholder deal cycles with C-level and VP-level executives across the Central region
Create and demo custom environments tailored to customer industry, region, and line of business
Run and manage technical POC cycles end-to-end, including success criteria definition, setup, execution, and readouts
Perform customer-facing activities including technical discovery calls, architecture reviews, and solution design sessions
Lead security and compliance conversations to make customers comfortable with Glean’s security posture and data handling
Work cross-functionally with Product and Engineering to deliver customer requests and be a strong voice of the customer for Central-region needs
Develop ROI and business justification reports and presentations that tie Glean to measurable outcomes for strategic accounts
Requirements:
8+ years of sales engineering or solution consulting experience in a SaaS organization
Bachelor’s degree in Computer Science or a related technical field (or equivalent practical experience)
Excellent written and verbal communication skills, with a track record of executive-facing presentations
Highly motivated, driven, and self-starting
comfortable operating with autonomy across a large territory
Ability to work in a fast-paced, team-oriented environment and collaborate closely with AEs, SE leadership, and cross-functional partners
Clear examples of partnering with AEs to run technical deal cycles with Enterprise or Strategic customers
A consultative approach to solving your customers’ business challenges, with a track record of successfully overcoming technical and security objections
Familiarity with at least one major cloud environment (GCP, AWS, Azure)
Proficiency in Python or Java
Ability to configure, monitor, and maintain API-based integrations