Strategic Programs and Operations Manager

• Support high-priority strategic and operational initiatives sponsored by the CEO and Chief of Staff, owning workstreams from problem definition through execution
• Play a key role in corporate planning and operating processes, including annual planning, quarterly business reviews, and KPI tracking
• Analyze complex business problems by combining data analysis, stakeholder input, and structured thinking to develop practical recommendations
• Translate strategic direction into executable plans, including timelines, deliverables, metrics, and stakeholder coordination
• Drive cross-functional projects by working directly with partners across Finance, Operations, Product, Technology, and other teams
• Develop clear, concise executive materials (presentations, briefs, analyses) to support decision-making by senior leaders
• Monitor progress against plans, identify risks or gaps, and proactively recommend course corrections
• Step into ambiguous or urgent areas as needed to ensure critical work moves forward
• Perform hands-on analysis using spreadsheets, dashboards, and internal tools to support strategic and operational decisions
• Leverage AI tools to improve speed, quality, and efficiency of analysis, research, and execution
• Continuously explore practical applications of AI to enhance planning, reporting, and operational workflows

• 4–7 years of experience in strategy, operations, consulting, corporate strategy, investment, or a similarly analytical and execution-oriented role
• Demonstrated ability to independently structure problems, manage workstreams, and deliver outcomes in ambiguous environments
• Strong analytical skills with comfort working directly in data
• able to synthesize insights and clearly communicate implications
• Experience working cross-functionally and influencing without formal authority
• Excellent written and verbal communication skills, with the ability to produce executive-ready outputs
• Strong organizational skills, attention to detail, and a bias toward action and accountability
• Hands-on experience using general-purpose LLMs and intelligent automation tools to improve efficiency, decision-making, and/or execution in business contexts
• Boston-based or willing to be based in Boston

Prior experience supporting senior leaders or working on enterprise-level initiatives is a plus

• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
• Participation in our annual bonus program, equity, and other forms of compensation
• A full range of medical, retirement, and lifestyle benefits