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The Strategic Program Manager will support fully-cycle planning, execution, and optimization of TULSA-PRO® programs across clinical and operational workflows. This role will support program implementation, clinical adoption, and account management responsibilities to ensure successful deployment, utilization, and growth of TULSA-PRO® systems within partner hospitals and clinics. The Strategic Program Manager foster relationships with healthcare providers, and external stakeholders, delivering exceptional patient outcomes while driving business objectives.
Job Responsibility:
Support the lifecycle of TULSA-PRO® implementation at clinical sites, including installation, workflow integration, and ongoing program optimization
Build and maintain strong relationships with physicians, hospital administrators, and clinical staff to drive utilization and adoption
Act as point person for hospitals and clinical teams, ensuring alignment with program goals, timelines, and compliance standards
Execute account-specific strategies to grow program awareness and procedural volume
Coordinate cross-functional teams (clinical, engineering, marketing, regulatory) to meet project milestones and deliverables
Assist with physician and staff training programs to ensure proficiency and adoption of TULSA-PRO® technology
Track and report on program performance, including clinical outcomes, utilization metrics, and financial performance
Ensure adherence to regulatory requirements, design controls, and internal SOPs
Represent TULSA-PRO® at marketing events, executive meetings, and presentations to demonstrate value propositions and support hospital system approval
Identify opportunities for system upgrades, additional installations, and service expansions
Requirements:
Minimum Bachelor’s degree or equivalent experience required
Minimum 3 - 5 years of experience in healthcare program management, capital equipment sales, or clinical account management
Strong knowledge of hospital operations, clinical workflows, and healthcare technology adoption
Proven ability to build relationships with physicians, administrators, and cross-functional teams
Excellent communication, presentation, and problem-solving skills
Ability to travel up to 50%, dependent on account and site distribution
Proficiency in MS Project, ERP systems, and CRM tools
Demonstrated success in solution-selling and strategic account management
Nice to have:
PMP certification or equivalent is an asset
Experience with Class II/III medical devices and controlled product development processes preferred
Familiarity with urology or oncology clinical environments preferred