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Strategic Account Executive position focused exclusively on Meritain Health's pharmacy business, Meritain Pharmacy Solutions. Responsible for developing strong personal and collaborative internal and external relationships to manage a book of business (e.g., large and mid-size self-funded employer groups) to achieve customer satisfaction, and membership objectives.
Job Responsibility:
Developing strong personal and collaborative internal and external relationships to manage a book of business
Executes tactical components of the client management team's business plan for each customer
Responsible for managing daily Plan Sponsor/Producer Concerns
Executes on objectives aligned to the customer and organizations goals for a block of business
Offers creative product and service solutions to address client's evolving needs
Monitors on an on-going basis client's product lines and services to ensure client's needs are being met
Collaborates with Medical account team members and pharmacy support areas on more complex product or service issues
Collaborates cross-functionally to identify, implement, and monitor the customer's service efficiencies
Collaborates with team members new client implementation to manage the integration of client's and Meritain's internal organizations
Performs service-related tasks on existing customers and may participate in open enrollment
Service delivery on the customer relationship
Coordinates service work/resolution of service issues using appropriate team members and matrix partners
Provide support on opportunities for new products and services
Requirements:
3-5 years of relevant healthcare industry experience
Ability to travel 25% – 50%
Demonstrated ability to leading open enrollment strategy, including on-site client meetings
Strong communication skills
Communication experience with C-suite level individuals
Monitoring and reporting results of Performance Guarantees
Bachelor's degree in business or equivalent work experience
Nice to have:
Previous Client Management experience with a Health plan carrier
Previous Client Management experience with a pharmacy benefit manager (PBM)
3 – 5 years of experience of relevant pharmacy industry experience
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