Strategic Account Executive, PagerDuty

PagerDuty

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

160000.00 - 185000.00 USD / Year

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Job Description:

PagerDuty is seeking a Strategic Growth Account Executive to sell SaaS solutions to Enterprise accounts. The role emphasizes value selling, relationship-building, and strategic account growth within Global 2000 accounts. Responsibilities include managing pipelines, conducting technical and strategic conversations with stakeholders, and executing territory strategies while aligning with company objectives. Preferred qualities include consistency in achieving sales targets, time management, and experience with sales methodologies.

Job Responsibility:

Focus on highlighting the unique PagerDuty value and benefit our products and services can provide to a customer
Possess a deep understanding of the problems and focus areas of stakeholders and effectively communicate technical wins and strategic business outcomes
Develop strategic plans that address customer needs and preferences based on competitor knowledge and industry trends
Negotiate positive business outcomes with existing customers
Manage and close complex, multi-product sales cycles for Fortune 500 accounts
Conduct consistent and effective conversations with senior-level executives (SVP+)
Customize content and slides for presentations to internal or external audiences
Map out territory assignment and priority account targets
Leverage marketing, alliances, and BDR programs to develop net new logo opportunities
Create effective strategies and qualify opportunities within accounts
Document key qualification details using MEDDICC and COM framework
Engage internal resources and partners to move the sales process forward

Requirements:

12+ years field sales experience, preferably in software sales / SaaS sales
6+ years of experience expanded into new areas of existing accounts
Strategic Account Management experience with Fortune 500 companies
Experience selling to C-level executives
Sold in a multi-product selling environment before
Travel expectations around 30%

Nice to have:

Effective time management, complex deal management, account planning, and analytical skills
Consistent track record of exceeding sales targets
Self-sufficient with the ability to work independently and collaboratively
Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
August 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive