Store & Special Events Manager

The Complex Store Manager is responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively. Their duties include creating and executing business events, training sales staff and brand ambassadors and liaising with internal and external stakeholders. They will work closely with Marketing, the Complex events team, and the relevant internal stakeholders (Brand, Merchandising, Partnerships, Music, etc) to build a strategy for success across all IRL events at their store location. They will ensure that the store team is executing on these strategies and are meeting key performance indicators. They will also lead and implement the in-store sales strategy and training, scheduling of their team of sales staff in coordination with the programming calendar.