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At IKEA, we’re not just about furniture — we’re about creating better everyday lives for our customers. Whether you're helping someone find the perfect sofa, making sure the store looks its best, or rolling out a trolley to a happy customer’s car, you’ll be at the heart of it all. If you're curious, hands-on, and love making people smile, this could be the start of something wonderful! It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Job Responsibility:
You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home
You will enhance customer experience by working across all areas to meet customer needs, ensure a seamless shopping experience, and act as a key point of contact for customers throughout their visit
You are always enthusiastic about the range, curious to learn the stories behind the products and their design
As part of working with the handing out of customer orders you will need to take goods out with customers to their cars and bring the trollies back into store
You support maximising sales by ensuring the store is clean, fully stocked, all products priced, well presented and easy to shop
Some products may involve heavy lifting
In this role, you will work across sales, customer relations and order fulfilment/logistics
This will include manual handling safely and the use of pump trucks
Requirements:
You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own
You have a customer first mindset, where you make the customer feel valued and supported in everything you do
You take initiative, make well-informed choices, and actively engage with your daily tasks
You prioritise and organise your own work to make efficient use of the time available with great attention to detail
What we offer:
15% IKEA discount & discount portal helping you save £100’s on high-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
Free healthy meal option, salad bar, fruit, and hot/cold drinks
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