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The STIHL Repair Technician is responsible for diagnosing, servicing, and repairing STIHL outdoor power equipment, including chainsaws, trimmers, blowers, and other gas- and battery-powered tools. This role ensures equipment is restored to safe, reliable working condition while delivering excellent customer service and technical support. The ideal candidate has strong mechanical aptitude, attention to detail, and a commitment to quality workmanship. As a brand representative, the technician upholds STIHL standards for safety, performance, and customer satisfaction.
Job Responsibility:
Diagnose mechanical, electrical, and fuel-system issues on STIHL equipment
Perform routine maintenance, repairs, and warranty service
Test equipment to ensure proper operation after repair
Maintain accurate service records and documentation
Communicate repair needs, timelines, and costs clearly with customers or service advisors
Follow STIHL service guidelines and safety procedures
Maintain a clean, organized, and safe work area
Requirements:
Minimum of one year of STIHL repair experience
Mechanical or small engine repair experience (preferred)
Knowledge of gas and battery-powered outdoor equipment
Ability to read service manuals and use diagnostic tools
Strong problem-solving and time-management skills
Basic computer skills for service documentation
STIHL certification or willingness to obtain certification (preferred)
Nice to have:
Mechanical or small engine repair experience
STIHL certification or willingness to obtain certification