Staff User Researcher

• Lead impactful, meaningful end-to-end research projects across Wealthfront’s products and the entire client journey
• Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute tactical and foundational research
• Represent our current and potential clients’ experiences by conveying insights in crisp, clear, and actionable ways
• Help our team continuously identify and learn about current and potential opportunities to better serve our clients, inspire product strategy, and encourage design iteration
• Experiment with innovative ways to shed new light on client experiences to help inform business decisions
• Participate in all product team and design team activities, mentor team members, and champion the team’s work across Wealthfront
• Learn about financial technology, investing, research, design, and so much more

• Graduate degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, or similar
• 6+ years of industry experience in UX research roles
• Curious and a quick learner
• Passion to build user-focused products that solve critical problems
• Deep knowledge and practical experience with qualitative and quantitative user research methods
• Experience in running complex, end-to-end research projects
• Ability to communicate effectively and in a compelling way
• Ability to quickly tailor and design effective research approaches within constraints
• Collaborative mindset with experience working across disciplines and with multiple stakeholders
• Self-directed towards excellent outcomes

• A passion for financial technology, financial planning, and investing
• A desire to help develop excellence in UX research, push the team into new territories, and empower the entire organization to understand their users better than ever before

Medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus