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The role is part of the broader Mozilla Infrastructure Organization that is responsible for critical horizontal functions, namely IT Services, Enterprise & Product Security, Cloud & Data Engineering, Ecosystem Services Engineering and Infra TPM. This role is part of the Infra TPM function and will be working as the primary Technical Program Manager (TPM) on our Identity and Access Management (IAM) program, The IAM program spans across Enterprise IT and Product Platform services. The TPM will work closely with the IT, Cloud, and Security teams. Additionally you’ll also support other Infra Org initiatives based on priorities and goals.
Job Responsibility:
Develop and drive the overall IAM program roadmap
Serve as the primary contact for IAM initiatives
Continuously review industry trends, emerging technologies, and standard methodologies to enhance the IAM program
Understand the technical requirements and needs of Mozilla’s IAM system
Partner with product & engineering managers, infrastructure teams, and security engineers
Coordinate cross-functional resources
Facilitate collaboration among engineering, operations, and security teams
Facilitate and where needed contribute to defining standard service arch designs, data flow call patterns, API interfaces
Work closely with engineering teams to document existing implementations
Ability to disambiguate complex workflows and system integrations
Collaborate with architects and engineers to plan and design scalable and secure solutions
Drive system integrations and migrations involving IAM tools
Understand dependencies to implement controls and audits to meet security and regulatory requirements
Define and develop a risk and vulnerability management framework for the IAM ecosystem
Ensure alignment with corporate governance and compliance standards
Develop and manage project plans, budgets, and timelines
Track and report on objectives, key results and golden metrics
Guide and mentor team members
Present program updates, risk assessments, and solution proposals to executive leadership
Advocate for IAM standard methodologies
Prepare and deliver effective presentations on complex technical topics to non-technical senior leadership
Requirements:
At least 10+ years of experience in program or project management
Minimum of 3 years focused on access management, identity management, security, IT systems, and Cloud environments
Proven track record of successfully delivering large-scale, complex technology programs in enterprise environments
Strong understanding of IAM concepts: identity lifecycle management, authentication/authorization protocols
Experience with IAM platforms such as Okta, Ping Identity, ForgeRock, SailPoint, or similar tools
Familiarity with cloud platforms (AWS, Azure, GCP) and their native IAM services
Working knowledge of compliance frameworks
Proficient in Agile methodologies
Skilled senior leadership management, communication, and negotiation skills
Ability to lead multiple workstreams and teams, prioritize tasks, and meet deadlines in a fast-paced, yet collaborative environment
Outstanding leadership and interpersonal skills
Excellent problem-solving abilities and a detail-oriented attitude
High degree of integrity, ethical judgment, and professional accountability
Commitment to our values: Welcoming differences, Being relationship-minded, Practicing responsible participation, Having grit
What we offer:
Generous performance-based bonus plans
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting
Quarterly all-company wellness days
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. varies by country)
Flexible work environment
Industry-leading paid parental leave
Reimbursement for professional development
A work setup including the latest hardware and software of your choice