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This Staff Experience Designer will be focused on innovation, both near-term and long-term. The focus of this team will be on new product areas, launches, strategic initiatives and partnerships and creative vision. You will oversee multiple initiatives from insight to strategy, to launch across all platforms and devices that advances our mission of connection and belonging. As a design thought leader across multiple product areas, you hold high design standards and accountability for the work. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design.
Job Responsibility:
Support and shape the evolution of the Airbnb platform from a design perspective
ensure consistency with, and contribute to, our brand architecture and product architecture
Partner with Product Managers, Engineers, Data Scientist, Researchers and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services
Influence leadership decision making through a clear point of view and define and solve highly complex problems autonomously
Provide indirect leadership and mentorship for a team of designers through the end-to-end interaction and visual design of products and services for a global audience
Anticipate business challenges and independently create product solutions
Indirectly lead the work of a team of talented designers, writers, program managers, researchers, product managers and engineers as the defacto creative director of innovative projects
Build strong relationships with leaders inside and outside of core product teams
strong communication and executive stakeholder management skills
Have a keen understanding of the technological, business and user opportunities and constraints
Scopes project work (in partnership with PMs and engineers) and helps define the design process and timeline
Requirements:
Designer/Design Leader with 10+ years of experience
Excellent visual and interaction skills and craft
Defines the design direction and process and can lead others through it
Can accurately scope their work as well as their teammate's
Can effortlessly motivate and drive small to medium teams to transform a product
Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products
Systems-thinker with the ability to think beyond the pixels and design for offline experiences
Experience with making complex information, tools, and services easily digestible for your audience
Strong storytelling, presentation, communication and stakeholder management skills
Experience designing platforms and systems
Experience managing and collaborating with research and writing disciplines
0 to 1 experience or experience redesigning major elements of product, experience or service design