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Staff Engineer

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States , Atlanta

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

172000.00 - 289000.00 USD / Year
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Job Description:

PagerDuty is building the next generation of our core web platform to enable rapid product innovation, clear domain ownership, and a maintainable, scalable foundation for the future. The Web Evolution team is a high-impact group within the Ops Cloud Platform organization, chartered to lead this transformation and empower teams to confidently own and evolve their domains. You will work on Ruby on Rails leadership, modernization, modularization, and more.

Job Responsibility:

  • Ruby on Rails Leadership: Serve as the organization’s foremost expert in Ruby on Rails, bringing the latest best practices, patterns, and innovations to our core web platform
  • Architectural Strategy: Define and drive the technical architecture for our web platform, focusing on modularity, scalability, and maintainability using modern Rails patterns and tools
  • Modernization & Innovation: Identify opportunities to evolve our platform architecture, leveraging the latest Rails features, gems, and community standards to improve developer experience and system performance
  • Collaboration & Enablement: Partner closely with domain teams to understand their needs, provide technical guidance, and ensure seamless integration of new features and improvements
  • Best Practices & Standards: Establish and promote guidelines for high-quality, maintainable Rails code, automated testing, and CI/CD
  • Mentorship & Knowledge Sharing: Mentor engineers across the organization, lead technical discussions, and create training materials to elevate Rails expertise company-wide
  • Communication & Influence: Act as a key liaison between platform and domain teams, facilitating clear communication, driving consensus, and ensuring alignment on technical direction
  • Continuous Improvement: Stay current with the Ruby on Rails ecosystem, proactively introducing new tools, techniques, and patterns to keep our platform at the forefront of modern web development

Requirements:

  • 8+ years of experience building and architecting large-scale web applications with Ruby on Rails
  • Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices
  • Proven track record of leading technical transformations or platform modernization in production environments
  • Experience with modularization, service boundaries, and evolving complex Rails systems
  • Significant experience designing, building, testing, and operating distributed systems in a SaaS environment, with a focus on scalability, reliability, and performance
  • Experience with technologies such as AWS, Kubernetes, Kafka, Redis, MySQL, and modern observability and CI/CD tooling
  • Excellent communication and collaboration skills, with the ability to partner effectively across multiple engineering teams
  • Demonstrated ability to mentor and influence engineers at all levels

Nice to have:

  • Experience as a technical leader or architect on platform or infrastructure teams, especially in high-growth SaaS environments
  • Familiarity with AI-assisted development tools and modern Rails ecosystem gems
  • Strong understanding of domain-driven design and strategies for incremental modernization
  • Track record of enabling and supporting shared code ownership models
  • Passion for building maintainable, scalable systems and empowering teams to move fast with confidence
What we offer:
  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
August 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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