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Staff Engineer - DevOps

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CleverTap

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Location:
India, Mumbai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As a Staff Engineer - DevOps you will maintain, manage and improve day-to-day operations that keep our platform secure and available

Job Responsibility:

  • Execute standard operating procedures designed to ensure platform security and availability
  • Recommend and implement improvements towards standard operating procedures
  • Execute planned stories where the implementation is straightforward
  • Participate in platform architecture development discussions
  • Work with members from rest of the engineering team and customer success
  • Work with vendor support teams to solve issues

Requirements:

  • BS/MS degree in Computer Science or a related field from a premier institute with top grades or equivalent practical experience
  • 5+ years of hands-on experience in DevOps, with a focus on Azure cloud infrastructure and tools
  • Infrastructure as Code (IaC): Proven experience in provisioning and managing infrastructure using Terraform or Bicep in production environments
  • On-Call Support: Hands-on experience with production incident handling and being part of on-call rotations
  • Containerization: Expertise in packaging and deploying applications using Docker
  • Familiarity with orchestrating containers using Azure Kubernetes Service (AKS) or Kubernetes
  • CI/CD Pipelines: Experience in automating build and deployment pipelines using tools like Azure DevOps, Jenkins, Bamboo, or TeamCity
  • Monitoring & Observability: Experience in implementing and managing monitoring systems like Azure Monitor, Prometheus, Grafana, or equivalent tools to ensure service health
  • Web Servers: Experience with HTTP web servers such as Apache, Nginx, Tomcat, or Jetty
  • Networking Concepts: Solid understanding of at least four of the following: DNS mechanics and configuration, TCP handshake process, IPtables filtering, TCP states and their significance, Analyzing TCP traffic, Routing, switching, subnets, VPN, and NAT
  • Configuration Management: Hands-on experience with at least one configuration management tool such as Ansible, Puppet, Chef, or Salt
  • Azure-Specific Expertise: Practical experience in provisioning, maintaining, and managing at least five of the following Azure resources: Virtual Networks (VNets), Gateways, Subnets, Route Tables, and Network Security Groups, Azure Scale Sets, Virtual Machines, and Auto Scaling configurations, Azure Batch and job management (Pools, Jobs, and Applications), Azure Blob Storage and policies, Azure DevOps Pipelines (CI/CD), Azure Role-Based Access Control (RBAC) and Identity Management, Application Gateway and Load Balancers
  • Linux Systems Administration: Proficiency in managing packages and configurations on GNU/Linux distributions: Installing packages, configuring services, managing service states, debugging startup issues, and analyzing system logs, Familiarity with disk management and debugging, Understanding of at least one init system (e.g., system, Upstart)
  • HTTP Protocols: Knowledge of HTTP headers, request/response lifecycle, and troubleshooting
  • Soft Skills: Strong communication and collaboration abilities, Effective articulation of issues with team members and external vendors/support personnel

Nice to have:

  • Proficient in one coding language preferable Golang or Java
  • Microsoft Certified: DevOps Engineer Expert
What we offer:
  • Be a part of a global growth stage startup
  • Work in a fast-paced, dynamic environment where your contribution matters
  • You are passionate about technology and its impact on the high growth mobile technology space
  • Innovate at scale, with learning opportunities

Additional Information:

Job Posted:
March 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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