CrawlJobs Logo

Staff Customer Operations Analyst

sanmina.com Logo

Sanmina

Location Icon

Location:
United States , Georgetown

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

87375.00 - 128150.00 USD / Year

Job Description:

The Staff Customer Operations Analyst is a key member of the Customer Operations team, which coordinates efforts among all internal groups to ensure we are aligned with our customer’s needs and can deliver on our commitments with the highest level of integrity. The role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges professionally and confidently, along with championing new processes and inspiring other improvements. This role requires strong operational and order management skills and exceptional abilities in customer communication.

Job Responsibility:

  • Envision and execute the strategic direction set by senior management in all areas of inventory and operations
  • Collaborate with procurement, logistics, and production teams on demand and supply activities to ensure adequate inventory levels
  • Accountable for supply and demand activities for multiple components
  • Leverage ERP systems (SAP preferred) and data to influence decisions
  • Coordinate with procurement managers to drive improvements and ensure continuity of supply
  • Analyze business patterns and changes to formulate potential recommendations
  • Collaborate with key internal and external stakeholders to support customer allocations and priorities
  • Identify/recognize problems from various perspectives to understand implications and propose solutions
  • Collaborate with other departments such as quality, engineering, and manufacturing to solve complex problems
  • Plan and track all inventory to mitigate aging, and drive resolution on excess
  • Design and develop data processing automations using Python
  • Develop SQL reporting queries
  • Troubleshoot database issues
  • Develop and maintain BI dashboards

Requirements:

  • Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or another quantitative field, with 5 years of experience
  • Alternatively, Master’s degree with 3 years of experience accepted
  • 5+ years of experience in a similar role, preferably working in high volume electronics manufacturing environment
  • Advanced PC skills and expert in Microsoft Office, particularly Excel
  • Excellent communication, written, and presentation skills
  • Working knowledge of Tableau/ PowerBI for data visualization and presentation
  • Working knowledge of financial and accounting principles
  • Strong analytical and problem solving ability
  • Highly detailed planning and organization ability, multitask, set own priorities and adapt to a changing environment
  • Ability to present complex information to senior leadership and obtain alignment
  • Teamwork: Works effectively across organizations to achieve company goals and objectives

Nice to have:

  • Proficiency in Python a plus
  • Experience working in an ERP system (preferably SAP) a plus
What we offer:
  • Performance-based annual bonus eligibility
  • 401(k) retirement savings plan
  • Tuition reimbursement for eligible education programs
  • Comprehensive medical, dental, and vision coverage with access to leading providers
  • Mental health resources and employee wellness support programs
  • Company-paid life and disability insurance
  • Paid time off (PTO) and company-paid holidays
  • Parental leave and family care support programs
  • Structured training programs and on-the-job learning opportunities
  • Matching gifts and volunteer programs to support causes you care about

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Staff Customer Operations Analyst

Business Operations Analyst

This role focuses on business strategy, consulting, process improvement, and inv...
Location
Location
Puerto Rico , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced university degree (e.g., MBA) or demonstrable equivalent
  • Typically 5-8 years work experience in project management, supply chain or/and inventory management
  • Extensive expertise in SAP S/4, particularly in Production Planning, Warehouse Management, and Material Management
  • Advance level in English and mastery in local language
  • Excellent analytical thinking, analysis, and problem solving skills
  • Ability to summarize abstract ideas clearly and independently manage project objectives
  • Extensive knowledge of Microsoft Office (Excel, PowerPoint, Word, etc)
  • Very strong verbal and written communication skills, including negotiation, presentation, and influence
  • Superior group facilitation
  • Excellent project management skills, including project structuring
Job Responsibility
Job Responsibility
  • Identifies research, tools, and analyses required to achieve objectives for multiple workstreams or projects
  • Manages cross-functional teams and communications to facilitate projects and ensure timely delivery to clients
  • Manages the development of project guidelines, contingency plans, objectives, and deliverables
  • Consults with business leaders on a wide range of issues related to the strategy formulation process and related projects
  • Manages a broad range of moderately complex supply chain processes, such as inventory analysis, manufacturing processes and logistics management
  • Identifies opportunities for process improvement and develops recommendations
  • Independently execute Manufacturing System and SAP Inventory Transactions (Warehouse and Shipping) Monitoring Tasks
  • Provide Manufacturing System and SAP Inventory Transactions (Warehouse and Shipping) consulting to customers: Supply Chain, Engineers, Manufacturing, Finance-Inventory, 3PL (Warehouse and Shipping)
  • Support Business Testing Requests related to Manufacturing System and SAP
  • Perform root cause analysis for issues identified/reported and provide resolution within the service level model defined. Including the opening of tickets to HPE IT/InfoSys/UST/DXC and follow-up to get appropriate resolution as needed
What we offer
What we offer
  • Health & Wellbeing
  • Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
  • Personal & Professional Development
  • Specific programs catered to career growth
  • Unconditional Inclusion
  • Inclusive work environment celebrating individual uniqueness.
  • Fulltime
Read More
Arrow Right

Staff Manufacturing Systems Analyst

Archer is an aerospace company based in San Jose, California building an all-ele...
Location
Location
United States , San Jose
Salary
Salary:
133440.00 - 166800.00 USD / Year
archer.com Logo
Archer Aviation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Mechanical Engineering or related degree
  • 10+ years of experience in an SAP S4/HANA and MES Solution architecture
  • Demonstrated experience as an SAP PP or PEO Solution Architect
  • Proven track record of successfully installing PP/ PEO in previous projects
  • Experience with SAP S4/HANA is a must
  • At least 5 years of experience of architecting and delivering SAP PP-PEO solutions in a complex manufacturing environment
  • Strong knowledge of SAP PP-PEO and SAP QM modules and their integration with other SAP modules
  • Experience with shop floor integration, SCADA, and Teamcenter
  • Excellent communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Manufacturing, Maintenance and Repair process: Have a deep understanding of Aircraft Assembly, Manufacturing, Maintenance and Repair process understanding. This includes both from engineering to shop floor manufacturing and scheduling
  • SAP PP-PEO module expertise: Possess in-depth knowledge of the SAP PP-PEO (Production Engineering and Operations) module within SAP, including production shop floor order management for integrated complex manufacturing, production planning, product costing, production scheduling, and logistics execution. Understand business processes and translate them into functional specifications within SAP PP-PEO module, and be conversant with the integration aspects
  • Customization and configuration: Have a deep understanding of configure and customization of SAP PP-PEO to align with specific business requirements at Archer Enhance existing functionality, develop new features, and implement changes to support manufacturing processes and integration with other business areas, cross system integrations as well as integrations with 3rd party systems such as SCADA, Team Center
  • Integration and interface development: Collaborate with other SAP modules and external SAP and non-SAP systems at Archer to establish seamless integration and efficient data exchange. Develop interfaces and integration solutions to ensure data consistency and accuracy
  • Troubleshooting and support: Investigate and resolve issues related to SAP PP-PEO functionality, working closely with end-users at Archer to understand their needs and provide effective solutions. Offer technical support, troubleshoot problems, and implement enhancements to address system issues
  • Documentation and testing: Create and maintain technical documentation, including functional specifications, technical design documents, and test plans at Archer. Ensure solutions are fully tested through the various phases such as unit testing, integration testing, and support end-users during user acceptance testing
  • Fulltime
Read More
Arrow Right

Senior Customer Operations Analyst

We are seeking a proactive individual with exceptional attention to detail and a...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
shieldpay.com Logo
Shieldpay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in Payments and Customer Operations and building business relationships
  • Must have previous experience in a legal and/or payments industry and understand the customer experience
  • Project management experience is desired
  • You enjoy investigating problems, getting to the root cause and working with others in order to fix them
  • You must be passionate about great customer and user experience and thrive working as part of a fast paced and highly collaborative team
Job Responsibility
Job Responsibility
  • Project managing large corporate payment deals end-to-end. Ensuring the customer is provided with the highest level of customer care throughout
  • Help to build and evolve effective and efficient processes to support scalable Customer Operations, identifying gaps or inefficiencies in processes and work with colleagues to make improvements continually looking for ways to improve
  • Deliver successful data capture for projects and payment instructions – attention to detail to ensure transactions are accurate and compliant
  • Follow communication procedures, guidelines and policies, maintaining accurate records of customer interactions and escalate issues where required
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Provide Senior Coverage and Support: Offer support and mentorship to team members, championing best practices, contributing to the team workload by collaborating with other team members to ensure all processes are covered during staff absences
  • Ensure we provide an excellent customer service by responding to calls and emails in a prompt and efficient manner – ensuring all correspondence and/or calls from customer and partners are responded to within agreed timescales
  • Utilise Data and Analytics: Track key performance metrics and make data-driven decisions
  • regularly report on performance to senior management
  • Handle Complex Customer Issues: Ensure timely resolution and customer satisfaction by coordinating with other departments to address systemic issues
What we offer
What we offer
  • flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , Various
Salary
Salary:
21.10 - 44.99 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 25, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...
Location
Location
United States , Streamwood
Salary
Salary:
21.10 - 44.99 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 29, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , East Saint Louis
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 14, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Educate patients about Medicare programs, resources, and affordable insurance coverage options
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , Norfolk, Virginia
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 21, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , Cleveland
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 21, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Fulltime
Read More
Arrow Right