CrawlJobs Logo

Staff Application Engineer, Workplace Technology

mozilla.org Logo

Mozilla

Location Icon

Location:
United States; Canada

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The role is part of the IT Function within the broader Mozilla Infrastructure team. The IT team supports ERP Services, Workplace services, Service-Desk and On-Prem DC Services across the organization aligned with the mission to build a safe & secure internet. As a Staff Software (Application) Engineer in the newly formed Workplace technology team, you’ll serve as a technical leader within the team, architecting scalable systems and automation that enhance collaboration, identity, and AI productivity across Mozilla. You’ll design and deliver secure, efficient application workflows; mentor engineers; and partner across IT, Security, and People teams to advance the reliability and intelligence of our workplace platform. This role blends deep technical ownership with cross-functional impact — helping Mozilla innovate the way we work every day.

Job Responsibility:

  • Architect, develop, and scale automation frameworks, integrations and agentic workflows across Mozilla’s workplace technology ecosystem — including collaboration tools, identity systems (SSO/IAM), and GenAI platforms (OpenAI, Claude, Gemini)
  • Lead end-to-end engineering of lifecycle workflows (onboarding, off-boarding, access provisioning) using APIs, event-driven architectures and intelligent agentic flows that reduce manual touchpoints and accelerate user access
  • Build and maintain reusable libraries, connectors, SDKs and agent orchestration layers (e.g., virtual assistants, workflow agents, RAG + retrieval pipelines) that enable faster, safer AI-enabled productivity at scale
  • Implement observability for agentic workflows and automations: define metrics (SLIs/SLOs), build dashboards, logging, alerts and proactively tune for reliability, security, cost-efficiency and adoption
  • Partner with Security, Legal, and Privacy to embed DLP, data classification, and least-privilege access into automation and AI flows — ensure agentic capabilities respect governance, auditing, and compliance
  • Lead evaluation, technical design, and production deployment of new tools and AI productivity platforms: architect integrations, define guardrails, pilot agentic features, measure adoption and user impact
  • Mentor junior engineers and facilitate collaboration across teams: review design/code, establish best practices for building agentic systems, guide documentation and champion a shared automation culture
  • Collaborate cross-functionally with IT, Security, Finance, People Ops and Workplace/Facilities to deliver secure, efficient, and scalable internal tools and workflows that empower users and optimize operations
  • Drive innovation through prototyping next-gen agentic services (for example: intelligent enterprise search assistants, document-to-action bots, contextual collaboration agents) to increase productivity and reduce friction

Requirements:

  • 7–10 years of software engineering or automation experience, including experience building scalable systems, integrations and agentic workflows in enterprise environments
  • Strong software design and development skills in Java, Go, Python, JavaScript/TypeScript (or Apps Script), or equivalent languages
  • experience with building production-ready services and agentic systems
  • Deep experience integrating SaaS platforms (collaboration tools, identity systems) using APIs, SDKs, event-driven architectures, and building automation/agent orchestration layers
  • Familiarity with IAM/SSO (Okta, SAML/OIDC/SCIM), lifecycle automation and securing access across humans and agents
  • experience embedding governance into automation flows
  • Proven ability to design for reliability, security, scalability and cost-efficiency
  • strong experience with observability, metrics and monitoring frameworks for automated/agentic services
  • Demonstrated ability to lead the technical direction of automation and agentic workflows: build shared libraries, connectors, guide architecture, mentor others, influence cross-team engineering culture
  • Experience or willingness to work with GenAI/LLM modalities (agent design, prompt management, retrieval + RAG, integrations) and build operational patterns around them (e.g., agent orchestration, trust, guardrails)
  • Excellent communication and collaboration skills
  • able to work across functions, break down ambiguity, and guide design/implementation of complex workflows with both technical and business stakeholders
  • A mindset of innovation and continuous improvement: you enjoy pushing boundaries, prototyping solutions, learning emerging AI/agent techniques, and making practical impact across the organization
What we offer:
  • Generous performance-based bonus plans to all eligible employees
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
  • Flexible work environment (majority of Mozillians work remotely)
  • Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
  • Reimbursement for professional development (up to $3,000/year)
  • A work setup including the latest hardware and software of your choice

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Mozilla - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Staff Application Engineer, Workplace Technology

New

Teaching assistant

This is your chance to join a truly inspirational specialist provision devoted t...
Location
Location
United Kingdom , Kidderminster
Salary
Salary:
20555.00 - 23899.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
January 06, 2026
Flip Icon
Requirements
Requirements
  • The ability to work with learners that have various learning difficulties
  • A willingness to learn and build relationships with learners
  • The ability to work as an individual and as a part of the team
  • Flexibility in their approach to education
  • GSCE Maths and English
Job Responsibility
Job Responsibility
  • Providing teaching assistance to the teacher defined according to weekly/daily/seasonal planning of the teacher
  • Working 1:1 with students
  • Providing group and/or individual activities, planned by the teacher
  • Working individually with learners/students to develop work
  • Supporting the general well being of learners within the structure of the school
  • Monitoring and evaluate students learning under the guidance of the teacher
  • Assisting teachers in the use of relevant management strategies to ensure a purposeful environment for teaching and learning to take place
  • Supporting all learners in their planned structured work in all curriculum areas
What we offer
What we offer
  • Fully funded training and qualifications
  • On site parking
  • Extensive grounds
  • Free hot lunch from the on site cafeteria
  • Team days and events
  • Supportive management
  • Brilliant career progression opportunities
  • A unique teaching approach
  • Fulltime
!
Read More
Arrow Right
New

Member Support Specialist

DISQO’s mission is to build the world’s most trusted ad measurement platform tha...
Location
Location
Armenia , Yerevan
Salary
Salary:
Not provided
disqo.com Logo
DISQO
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You thrive in a high volume, fast-paced environment providing online support, handling thousands of tickets weekly
  • You’re a team player, committed to pursuing outsized impact at a scale that stands out
  • You are naturally competitive and hold yourself to a high standard, consistently striving for excellence and pushing for better outcomes for both customers and the team
  • Strong written English skills
  • clear, concise, and friendly in every interaction
  • Experience with tools like Zendesk, Intercom, live chat, and account dashboards
  • Comfortable using AI tools to draft replies, summarize threads, classify issues and build workflows with a strong curiosity for maximizing efficiency through AI-driven solutions
  • Sound judgment on fraud and risk, following verification flows and policy consistently
  • Data driven mindset
  • track your own volume, speed, resolution rate, and satisfaction
Job Responsibility
Job Responsibility
  • Resolve 1,000 plus support tickets and live chats every week while maintaining accuracy, empathy, and policy compliance
  • Anticipate follow up questions and answer them in advance, reducing back and forth and saving time for members and the team
  • Use account tools confidently to fix issues on the spot when permissions and policy allow, taking full ownership of the resolution
  • Utilize and propose AI tools and agents to accelerate responses, summarize long threads, classify tickets, and suggest solutions, then refine outputs so they match our standards and voice
  • Detect unusual account activity, repeated policy violations, or patterns that suggest fraud or abuse, and act quickly using the correct workflows
  • Follow verification flows carefully and escalate high risk cases to the appropriate team with clear, structured notes that tell the story in one glance
  • Balance empathy for members with protection of rewards, inventory, and overall program health, making decisions that are fair, consistent, and aligned with policy
  • Spot recurring issues and themes across your queue such as confusing flows, broken links, payout friction, or survey quality concerns, and flag them with examples so they can be addressed at the root
  • Participate in structured experiments by following test instructions precisely and reporting what you see from members in a clear, data informed way
  • Track new releases, feature flags, and known issues so you can explain them confidently to members and adjust your responses in real time
What we offer
What we offer
  • Premium health insurance, family package
  • Stock options
  • Lunch coupons
  • Team events
  • Opportunity for sharing best practice with our US office
  • Weekly massage day
  • Catered lunches at the office
  • Healthy food kitchen
  • English Classes
  • Fulltime
Read More
Arrow Right
New

Executive Administration Support

Delta Solutions & Strategies is seeking an Executive Admin Support specialist to...
Location
Location
Salary
Salary:
Not provided
deltasands.com Logo
Delta Solutions & Strategies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree plus a minimum of 10 years of experience in an Operations, Engineering, Analysis, Policy or Planning field, or equivalent experience/responsibility
  • Flexible to adjust to changing mission objectives
  • TS/SCI Security Clearance
Job Responsibility
Job Responsibility
  • Focus on meeting USSF objectives through allies/partners rather than engaging directly with allies/partners
  • Work with an array of stakeholders across HQSF, USSF Field Commands, USSF Component Commands, OSD, Joint Staff, CCMDs, and other Services to meet USSF objectives – must be able to understand and integrate competing priorities, champion them within various institutional processes within S5P span of control and empower other organizations when they are outside their span of control
  • Broad DOD experience (mil, civ, ctr) at the strategic level that can be creatively applied to the problem sets
  • Extensive TMT experience
What we offer
What we offer
  • medical
  • dental
  • vision
  • life insurance
  • 401(k)
  • PTO
  • paid holidays
  • parental, military, and jury duty paid leaves
  • Fulltime
Read More
Arrow Right
New

Teaching Assistant

Stafford Hall School is a split site provision alongside Amisfield House, staff ...
Location
Location
United Kingdom , Halifax
Salary
Salary:
22478.40 - 26839.62 GBP / Year
youngfoundations.com Logo
Young Foundations Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrable levels of numeracy & literacy equivalent to GCSE (A-C) or NVQ Level 2 (or by test)
  • Effective computing skills for both teaching and management
  • Relevant work experience in a similar background within a Primary/Secondary setting
  • Ability to self-evaluate learning needs and actively seek learning opportunities
  • The ability to maintain and develop a ‘culture of vigilance’ with regard to safeguarding and child protection
  • To build positive relationships with both student and parents/carers
Job Responsibility
Job Responsibility
  • Motivating, engaging and encouraging the pupil(s) as required by providing levels of individual attention, reassurance and help with learning tasks as appropriate to pupils’ needs
  • Assisting in developmental areas, e.g. speech and language, reading, spelling, numeracy, handwriting/presentation etc.
  • Promoting the acceptance and inclusion of the pupil with SEN and encouraging pupils to interact with each other in an appropriate and acceptable manner
  • Monitoring the pupil’s response to the learning activities and, where appropriate, modifying or adapting the activities as agreed with the teacher to achieve the intended outcomes
  • Under the direction of the teacher, carrying out and reporting on systematic observations of pupils to gather evidence of their knowledge, understanding and skills: enabling the teacher to make judgements about each pupil’s stage of development
  • Knowing and applying school policies on Child Protection, Health and Safety, Behaviour, Teaching and Learning, Equal Opportunities etc.
  • Complying with legal and organisational requirements for maintaining the health, safety and security of yourself and others in the learning environment
What we offer
What we offer
  • A rewarding career you can be truly proud of
  • A supportive environment that is committed to helping you flourish and deliver excellent care to the people we support
  • Competitive pay
  • Career development and training
  • Progression Opportunities
  • Enhanced family friendly packages
  • Employee Assistance Programme
  • Free Eyecare vouchers
  • Fulltime
Read More
Arrow Right
New

Senior Support Worker

Acrefield House offers a warm and supportive environment for young people aged 1...
Location
Location
United Kingdom , Birkenhead
Salary
Salary:
29392.79 - 32792.66 GBP / Year
youngfoundations.com Logo
Young Foundations Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Maturity
  • Resilience
  • Strong interpersonal skills
  • Professional or personal experience in supporting others
  • Value teamwork, leadership, and responsibility
  • Passionate about helping young people develop life skills and independence
  • Stay calm and adaptable under pressure
  • Communicate effectively with both young people and colleagues
  • Are reliable, proactive, and committed to making a real impact
Job Responsibility
Job Responsibility
  • Guide young adults at critical life stages to help shape futures
  • Be part of leading a supportive team working both in our spacious but homely environment and out in the community
  • Provide structure and positive role modelling to support young people with complex needs
What we offer
What we offer
  • Fully funded professional training (Level 3/4 Health & Social Care, Therapeutic Childcare degree)
  • Clear career progression routes into senior roles
  • Salary sacrifice scheme
  • Enhanced leave
  • Supportive team culture
  • Ongoing career development
  • Wellness support
  • On-the-job training
  • Fulltime
Read More
Arrow Right
New

Cdl delivery truck driver

If you’re a licensed CDL Driver looking to advance your career with a nationally...
Location
Location
United States , Madison
Salary
Salary:
Not provided
abcsupply.com Logo
ABC Supply Co.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid CDL – Class A or B
  • The ability to lift 75-100 pounds repeatedly
  • Pre-employment drug screen and random drug screens are required
Job Responsibility
Job Responsibility
  • Treating customers in a friendly and professional manner
  • Conducting a safe work zone during each job site
  • Adhering to assigned delivery schedule and following all job directives precisely
  • Documenting every step of each delivery by taking and uploading photos with our camera phone system
  • Completing a thorough load check on your truck before leaving the branch, ensuring that all delivery materials are firmly secured and all parts of your truck are in compliance with all federal, state, and local regulations
  • Working in cooperation with the Delivery Material Handler to determine where to set the materials and unloading them
  • Completing and filing all logs and required government paperwork in a precise and timely manner
  • Providing the customer with an invoice on completion of each delivery and collecting the entire due amount on COD deliveries
  • Responsibilities may include warehouse work, including loading and unloading of materials on to or off of trucks or into warehouse as assigned
  • This position does not require over the road travel
What we offer
What we offer
  • Health, dental, and vision coverage - eligible after 60 days, low out of pocket
  • 401(k) with generous company match - eligible after 60 days, immediately vested
  • Employer paid employee assistance program
  • Employer paid short term and long term disability
  • Employer paid life insurance
  • Flex spending
  • Paid vacation
  • Paid sick days
  • Paid holidays
  • Fulltime
Read More
Arrow Right
New

Housekeeper

Mortimer House School provides a full curriculum experience for up to 18 student...
Location
Location
United Kingdom , Llandyrnog, Denbighshire
Salary
Salary:
12.60 - 13.40 GBP / Hour
youngfoundations.com Logo
Young Foundations Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to use own initiative
  • work to agreed plans
  • time management
  • organised
  • communication
  • physically fit
Job Responsibility
Job Responsibility
  • Maintain a high standard of cleanliness
  • keep to a rota
  • agree a timetable with the manager
  • keep records of cleaning products and equipment
  • take responsibility to maintain the equipment
  • maintain confidentiality at all times
What we offer
What we offer
  • A rewarding career you can be truly proud of
  • A supportive environment
  • Competitive pay
  • Career development and training
  • Progression Opportunities
  • Salary Sacrifice
  • Enhanced maternity package
  • Enhanced annual leave
  • Parttime
Read More
Arrow Right
New

Tms marketing intern

Are you a driven college student eager to make a real impact at a cutting-edge t...
Location
Location
United States , North Bethesda
Salary
Salary:
20.00 USD / Hour
cherry.vc Logo
Cherry Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027
  • Minimum 3.5 GPA
  • Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
  • Strong verbal and written communication skills
  • A passion for problem-solving and a desire to drive results
  • Ability to provide proof of legal right to work in the United States
  • Ability to commute to our North Bethesda, MD office to work onsite for at least 3 days a week
Job Responsibility
Job Responsibility
  • Content Generation: Contribute to the research, process, and execution related to creating on-brand communications for the businesses we partner with
  • AI Experimentation: Join with the teams that are pushing the boundaries of what AI can mean for business today, and into the future, by testing various new and novel workflows
  • Project Management: Understand the inner workings of what keeps all work, teams, and clients in sync, then helping further that work by collaborating across our client and operational teams
  • Market Research: Conduct in-depth research to identify key decision-makers, understand their business needs, and help tailor our sales support efforts
  • Case Study: Work alongside fellow interns to analyze a real-world business challenge and present innovative solutions to senior leadership
What we offer
What we offer
  • Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
  • Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
  • Professional Development: Gain practical skills in sales, marketing, and business development
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Germany Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy