Sr. Product Manager

Sr. Product Manager - AI

Highspot

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

In this role, you will be joining the Product Management team reporting to the Senior Director of Product Management. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with design, user research and engineering to think critically and collaboratively about how to solve complex customer problems. Over time, you will have the opportunity to help shape and grow not just the product, but also the team. We’re looking for someone with expertise in AI to join our high-impact product team focused on transforming how go-to-market teams learn, perform, and grow. In this role, you’ll take ownership of our AI-first product experiences, especially around training, coaching and meeting intelligence. Your mission is to create products that drive measurable seller behavior change—powered by intelligence, grounded in simplicity, and integrated deeply into sellers’ workflows. You'll work with a cross-functional feature team (PM, Design, Engineering, Data Science) and collaborate closely with Product Marketing, Customer Success, and Revenue stakeholders. Our ideal candidate is someone who enjoys understanding a broad set of customer requirements, digging into technical constraints, and using their expertise to deliver an elegantly simple customer experience. This person will benefit from being a skilled communicator, who can drive enterprise-level customer conversations, collaborate effectively with other disciplines, and land proposals with stakeholders.

Job Responsibility:

You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements, then manage the backlog through the product development process from discovery to general availability
You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects
You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts
Own the roadmap for AI features related to coaching insights, rep scoring, skill reinforcement, and conversation intelligence
Drive discovery with customers, internal SMEs, and sales leaders to uncover pain points and surface areas where AI can improve productivity, engagement, or skill growth
Work across systems—analytics, content, LMS, and CRM—to unify data into actionable insights
Validate new capabilities with customers using prototypes, mockups, and early betas
measure adoption and iterate quickly
Define and measure key success metrics (e.g., coaching engagement, learning retention, time-to-proficiency)
Champion intuitive UX design for multi-modal inputs (text, voice, video) and outputs
Be a thought partner on how to embed AI ethically, explainably, and practically in a high-trust enterprise environment

Requirements:

5–8 years of PM experience in B2B SaaS, ideally in sales enablement or learning tech, with a proven ability to ship products in agile environments
2+ years working with AI/ML teams, including experience in NLP, NLU, or Generative AI applications
Skilled at leading cross-functional teams to deliver high-quality, end-to-end product experiences across complex user scenarios with multiple personas
Strong problem-solver with a track record of turning ambiguous inputs into structured roadmaps and impactful outcomes
Comfortable working with technical teams—able to discuss trade-offs with engineers and collaborate with data scientists on AI strategy
Exceptional communication and stakeholder management skills, with the ability to align executives, sales teams, and designers
Highly detail-oriented and user-obsessed, with a passion for crafting polished, intuitive experiences that drive adoption
Resilient in fast-paced, ambiguous environments, with the ability to prioritize, multitask, and go beyond role boundaries when needed

Nice to have:

You have experience building products for sales, marketing, or other customer-facing teams
You have experience in B2B SaaS and understand the mechanics and economics of a SaaS business
You have experience building products that leverage machine learning and Generative AI technology
You have a technical degree or equivalent work experience
Background in AI/ML-powered products (e.g., transcription, recommendation systems, chatbots, analytics)
Exposure to coaching platforms, LMS, CMS, or conversation intelligence tools
Familiarity with LLMs, RAG architecture, or vector database implementations
Experience working on multi-modal interfaces (voice, video, and text content experiences)
Technical degree in Computer Science, Engineering, Data Science, or equivalent experience

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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