This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Lead and coordinate Customer Orders according to process and process SOPs. Ensure Projects reach their economic, time and quality objectives, including customer satisfaction.
Job Responsibility:
Main contact person (together with Commercial Manager) for the Customer during order processing from receipt of order to completion of the contractually agreed scope of delivery
Lead and coordinate Customer Orders according to process and process SOPs
Ensure Projects reach their economic, time and quality objectives, including customer satisfaction
Orchestration of all order-related activities across all functional areas for projects objectives
Signing of contractual documents (e.g., order confirmations, sub-sequent offers) within the defined limits
Lead regular internal communication & maintain project alignment with project team via Project management tools ‘Open tasks’, Project status report, project plans, Projects Information system
Ensure regular communication with the customer on Project status, Project deliverables, Project changes, Customer acceptance for changed schedules
Clarification of technical details, customer changes to the scope delivery and / or technical Specifications report deviations, etc. independently with customers with the support of the specialist departments
Independent development and negotiation of sub-sequent offers (technical & commercial) with the support of the specialist departments
Lead change management of technical or delivery schedule changes (triggered either from internal and external source)
Maintaining and regular reporting of Project KPIs and hold defined gate reviews
Regular project escalation (follow escalation and communication rules)
Own OTC project documentation and maintain project information repository
Ensure Sales Orders data quality in ERP Navision
Maintain Projects data in Project Management tools
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