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T-Mobile Wholesale is seeking a strategic, results-oriented Sr. Digital Experience Manager to lead and elevate our digital presence across web and social platforms. In this role, you'll develop and execute a cohesive digital strategy that drives lead generation, brand awareness, thought leadership, and revenue growth.
Job Responsibility:
Develop and execute a digital roadmap aligned with business goals, focused on lead generation, brand building, and customer engagement
Lead digital campaigns across web and social channels, working with in-house teams and external agencies to produce compelling, consistent content
Oversee relationships with digital vendors and agencies, ensuring alignment with KPIs, timelines, and budgets
Manage T-Mobile Wholesale’s web and social platforms, ensuring they are engaging, up-to-date, and aligned with our brand identity
Define and track KPIs using tools like Google Analytics, Adobe Analytics, and CRM platforms
Partner closely with Product, Sales, and Enterprise Marketing to align messaging, share insights, and support go-to-market efforts
Translate customer and market insights into digital experiences that improve satisfaction, drive lead-gen, and reduce friction across touchpoints
Champion a test-and-learn culture. Run A/B tests, usability studies, and rapid prototyping to iterate and improve digital journeys
Represent digital strategy in leadership forums, influence without authority, coach team members, and drive stakeholder alignment across functions
Requirements:
7–10 years in digital marketing, digital experience, marketing strategy, or related roles
Bachelor’s degree in Marketing, Business, or related field (Master’s preferred)
Adobe Analytics, AEM, LinkedIn Analytics, Google Analytics, CMS tools, social schedulers, and CRM systems
Proven track record of designing and executing digital campaigns that deliver measurable results
Strong analytical mindset with the ability to turn data into actionable insights
Deep understanding of digital ecosystems, user journeys, and customer experience best practices
Exceptional communication, project management, and cross-functional collaboration skills
Familiarity with agile/lean methodologies and customer-centric design thinking
Ability to manage multiple projects with precision and speed
Nice to have:
Self-starter who embraces ambiguity and acts with ownership
Curious, adaptable, and thrives in fast-paced, dynamic environments
Strong communicator and influencer across all levels of the organization
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