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The Sr. Consumer Marketing Manager is responsible for igniting engagement with our base customers and consumers through communication strategies that drive digital adoption and engagement. The company has bold goals to get the consumer base onto the new T-Life app and drive repeat visits and engagement with the app. This person works cross-functionally to communicate product experiences to the consumer and to influence optimal product experiences on behalf of the consumer. This role is responsible for developing marketing strategies factoring in market dynamics, consumer patterns, competitive actions, company priorities and retailer/channel conflict and cohesion.
Job Responsibility:
Drives development and implementation of marketing plans focused on segmenting, targeting and positioning for the postpaid subscription base portfolio
Drive strategy and high-level business rationale - market/product/brand fit, etc. and own T-Mobile service and product roadmap
Define target, value prop and reason to believe requirements – lead creation of and prioritizing use cases to deliver on strategy
Develop strategy using data analytics and customer/business insights to clearly articulate the market opportunities and provide recommendations to senior leadership on path forward
Collaborate closely with product and GTM teams to drive successful product launches and revenue enhancements
Leads business performance including tracking of results, preparing contingencies and developing iterations of the plan in a competitive environment
May lead/mentor less experienced peers
Requirements:
Bachelor's Degree in a related field
Master's/Advanced Degree (Preferred)
7+ years' marketing experience
Marketing experience in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods with a focus on Marketing including a highly consumer centric POV
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Prior experience driving app adoption and engagement through marketing campaigns
Strong communications skills by presentation, written and verbal methods, and executive presence
Ability to influence and lead cross functional teams to champion new concepts and ideas
Consumer centric approach with desire for deep understanding of customer behaviors, preferences, and expectations
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