Sr. Technical Support Engineer, Platinum Job at Palo Alto Networks Italia (Santa Clara)

Sr. Technical Support Engineer, Platinum Support

As a Platinum Support Engineer, you will work firsthand with our valued Platinum...

Location

United States , Santa Clara

Salary:

103400.00 - 167200.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of relevant support experience
Required experience with TCP/IP
Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required
In-depth experience in routing and switching (OSPF, BGP, VLAN)
Experience with security (IPSEC, SSL-VPN, NAT, GRE)
Prior experience in similar vendor Technical Support Centers
Excellent written and verbal communication skills
Bachelor's degree or equivalent military experience required

Job Responsibility

Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Meet enhanced response SLA’s for customers who purchase our Platinum Support Offering
Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Work to reproduce customer issues and qualify critical issues
Work directly with ETAC and Engineering to get customer issues resolved
Have a thorough understanding of software release and bug cycles
Conduct multi-vendor troubleshooting
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing

What we offer

restricted stock units
bonus

Fulltime

New

University Intern

Build upon your classroom studies through our Hotel Internship Program opportuni...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must be a current college or university student

Job Responsibility

Learn first-hand about a hotel's operations
Get immersed in Marriott's culture and business
Gain hands-on experience in hotel management

Fulltime

New

Manager I, Software Engineering

As an Engineering Manager at Wrike, you will lead a cross-functional team to del...

Location

Czech Republic , Prague

Salary:

Not provided

Klaxoon

Expiration Date

Until further notice

Requirements

5+ years of relevant industry experience (engineering, technical leadership, and/or management)
3+ years of management experience, including leading cross‑functional teams
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.)
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations
Experience with planning, prioritization, and execution of complex customer-facing projects
Strong written and verbal communication skills
able to tailor messages to both technical and non‑technical audiences
Experience in setting team goals and using metrics to manage and improve team performance
Strong track record in coaching, career development, and performance management

Job Responsibility

Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions

What we offer

5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

Fulltime

New

Guest Experience Expert

At the heart of local communities, Sheraton brings people together—both our gues...

Location

Australia , Sydney

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Support your Guest Services team with general operational tasks
Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
Assign rooms according to guest requests and preferences whenever possible
Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings

What we offer

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Parttime

New

Field Service Tech I

Brightstar is an innovative, forward-thinking global leader in lottery that buil...

Location

Trinidad and Tobago , Trincity

Salary:

Not provided

Brightstar Lottery

Expiration Date

Until further notice

Requirements

Certification in Electricals/Electronics or Telecommunications discipline
3 years of experience with technical repairs
Owner of a valid driver’s permit
Experience with electronics and electro-mechanical devices required
Speaks clearly and concisely, well understood
Ability to work independently
Effective business writing skills, including reports, procedures, and letters

Job Responsibility

Properly maintains and services equipment at Retailer (Customer) locations
Responds to dispatches for resolution of Retailer issues, maintains, installs, removes and or repairs lottery equipment
Responsible for transporting, installing, and maintaining equipment, replacement parts, tools, and other equipment in an organized and structured manner
Promptly remove all equipment at retailer locations that have been identified for de-installation
Full utilization of Cadence application for internal processes set by the department
Adhere to the company vehicle policy regarding the use and maintenance of the company vehicle
Troubleshooting to restore malfunctioning equipment to working order in the field
Completion of scheduled Preventative Maintenance as per assigned Key Performance Indicators
Effectively and efficiently communicating with Hotline personnel
Maintain in the vehicle an adequate inventory of equipment

New

Corporate or Tax Legal Counsel

Location

United States , Irvine

Salary:

150000.00 - 175000.00 USD / Year

Pathway Capital Management

Expiration Date

Until further notice

Requirements

Direct deal experience as an associate on at least one or more of the types of transactions identified in the first bullet point in the responsibilities section is essential
Expertise and significant interest in doing deals
Ability to work effectively and efficiently on internal teams and with investors, clients and general partners of investment partnerships
Ability to skillfully manage and prioritize multiple internal and external client demands, transactions and projects
Exemplary analytical, creative, problem-solving, decision-making, interpersonal, verbal and written skills
Demonstrated business acumen with ability to inspire trust and confidence with senior management
Interest in and willingness to work on a team and independently on a broad range of legal matters/topics, some of which may be new issues

Job Responsibility

Primarily participating on the legal team relating to the following types of transactions and matters: Private market limited partnership agreements relating to primary and secondary investments in private equity and credit funds and direct investments (as part of M&A transactions) with sophisticated counterparties
Tax counsel would advise on and negotiate provisions relating to all investment partnership tax issues, including tax allocations
Fund-of-funds agreements and advisory contracts with Pathway investors and clients
Assist in advising on issues relating to the Investment Advisers Act of 1940
Assist in advising on certain securities laws, corporate governance matters and company policies and procedures
Provide legal guidance to investment, compliance, accounting and tax professionals, often regarding complex legal and business issues
This position reports to the General Counsel

What we offer

Flexible work format and collaborative yet autonomous culture
Health insurance coverage is provided with a minimal payroll contribution
Observation of ~10 bank holidays per year and generous vacation accrual and one discretionary bonus per year
Excellent 401(k) employer match

Fulltime

New

Waking Night Care Worker

Choices Homecare are seeking compassionate Domiciliary Waking Night Care Workers...

Location

United Kingdom , Doncaster

Salary:

13.44 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A caring, compassionate approach
A commitment to putting people first
Excellent communication and teamwork skills
UK Driving licence and own vehicle is essential within certain routes/locations
Alternative weekend availability

Job Responsibility

Supporting individuals with personal care needs such as washing, dressing, and toileting
Assisting with medication administration and documentation in line with care plans
Preparing meals and assisting with eating and drinking where required
Promoting independence and encouraging service users to engage in daily living tasks
Building positive relationships with individuals and their families
Supporting emotional well-being and recognising signs of distress or changes in behaviour
Maintaining accurate records and communicating effectively with colleagues and supervisors
Ensuring a clean, safe, and comfortable environment in the home
Respecting confidentiality and always maintaining professional boundaries

What we offer

Flexible Working: Full-time, part time or permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP
Reward Gateway: access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team
We pay 30p per mile fuel allowance

New

Wholesale Credit Underwriter

Citi continues to enhance its business control and governance framework by build...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

1-3 years prior experience with a focus on credit analysis
Well-developed analytical skills, including an understanding of key financial components (liquidity position, leverage profile with the ability to form independent opinions on credit and recognize emerging risks
Sound understanding of policies and procedures with the ability to execute change seamlessly
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Bachelor’s/University degree or equivalent experience

Job Responsibility

Assess the credit and financial strength of Citi’s counterparts by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors
Complete Credit Approval Memos (CAMs) and Final Obligor Risk Ratings (FORR) of Citi’s Counterparties based on independent assessment and judgement
completed based on the due diligence of the client and industry knowledge to provide appropriate extensions of credit remaining within Citi’s risk appetite
Continuous monitoring of the covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to IRAU Team Leads, senior management, and business partners
Partnership with applicable regional and industry stakeholders in the implementation of credit assessment and monitoring standards for applicable portfolios

Fulltime

Sr. Technical Support Engineer, Platinum

Palo Alto Networks Italia

Location:
United States , Santa Clara

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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