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Sr. Software Engineer (Siebel CRM)

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Hyundai AutoEver America

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Location:
United States , Irvine

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Contract Type:
Not provided

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Salary:

103170.00 - 158873.00 USD / Year

Job Description:

The Associate, Customer Service & CRM Systems is responsible for successful Operations Support & Project delivery of Siebel Applications & process engagements. This is a technical position providing hands-on delivery role, working with the cross-functional teams, while ensuring excellent client relationship. This position requires high level of experience in Siebel Call Center & Marketing modules, to provide value driven support to a large business users group.

Job Responsibility:

  • Provide operational support for Siebel environments, including automation, job scheduling, monitoring, maintenance, patches, upgrades, security, and administration
  • Define Siebel system architecture, deploy thin clients, and develop integration solutions with external systems using EAI, Web Services, VBC, and XML techniques
  • Collaborate with development teams to design, build, and troubleshoot application, integration, and reporting solutions
  • enforce development standards and release management processes
  • Design data entities, support EIM mapping and data loads, and create testing strategies for system integration, data validation, and end-to-end testing
  • Coordinate analysis and design sessions, translating business requirements into technical designs for Siebel Call Center, Marketing, and Financial Services applications
  • Act as a subject matter expert for complex Siebel functionalities (e.g., email integration, marketing, correspondence, web integration), while ensuring quality deliverables, documentation, and timely project execution

Requirements:

  • Bachelor’s degree or equivalent experience
  • 7+ years of experience in Siebel, consulting, or software development, including 4+ years in leadership roles (solution architect, technical lead)
  • Minimum 4 years of hands-on production support/maintenance for large enterprise applications
  • Strong expertise in Siebel Open UI platform, with experience in JavaScript, JQuery, JSON, HTML/CSS, and web UI design
  • Open UI experience and Oracle Siebel 8.0 Consultant Expert certification preferred
  • Proven track record in end-to-end consulting/software development projects with excellent communication skills
  • Deep knowledge of database concepts, logical/physical design, data warehouse/BI concepts, and ERWIN data modeling tools
What we offer:
  • comprehensive medical/dental coverage
  • generous PTO
  • education assistance
  • annual merit increase eligibility

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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