Sr. Operations Program Manager Job at Checkr (Nashville)

Sr. Director - Program Management

Join our dynamic team within hybrid cloud, leading a high-impact initiative focu...

Location

United States

Salary:

167500.00 - 405500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Proven experience managing complex, multidisciplinary programs with a focus on cost-saving initiatives
Exceptional ability to communicate clearly and persuasively with diverse audiences, from technical teams to senior executives
Demonstrated ability to rally stakeholders and drive change in a matrixed organization
A creative problem solver who can challenge traditional approaches and introduce innovative solutions
Adept at understanding and navigating the complexities of a large organization to achieve results.

Job Responsibility

Lead multiple cross-functional programs aimed at optimizing multiple operations around HPE, such as Cloud spend optimization, lab transformation and SaaS tools spend transition
Develop and execute technical strategies, operational plans, and resource allocation to achieve program objectives
Collaborate closely with stakeholders across the company to overcome roadblocks, align priorities, and maintain momentum
Communicate program progress, challenges, and successes to senior leadership through effective reporting and storytelling
Influence without direct authority by building strong relationships and fostering alignment across diverse teams
Challenge the status quo by bringing a fresh perspective to entrenched workflows, fostering innovation to drive business improvements.

What we offer

Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
Programs catered to helping you reach career goals
Unconditional inclusion fostering individual uniqueness.

Fulltime

Sr Product Operations Manager

The Sr. Product Operations Manager plays a key role in driving business planning...

Location

United States , Bellevue; Overland Park

Salary:

102400.00 - 184600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

7-10 years Experience in technical or wireless industry
4-7 years Program leadership experience
4-7 years Experience of channel experience, direct channel support role or relevant experience with product/service delivery and support planning
4-7 years Product testing and validation experience
4-7 years Product Management or Vendor Management experience
4-7 years Channel experience or direct channel support role experience
Bachelor's degree in IT or Engineering required
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Creating and monitoring success measures and employee accountability standards
Communicating product/service performance to product managers and other Enterprise functions
Monitoring product performance data for trends and providing regular reports
Making recommendations to maintain product health, reliability and supportability
Leading cross-functional identification, investigation and resolution of technical issues
Performing in-depth analysis of device/network data
Setting the appropriate level of urgency and managing cross-functional teams
Leading pilots and trials to test potential solutions
Initiating and driving cross-functional improvement programs
Defining expectations, success measures, go/no go criteria and rollout strategy

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Adjustment Reduction Program – Reporting and Ledger Sr. Group Manager

The Adjustment Reduction Program – Reporting and Ledger Sr Group Manager will ma...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

20+ years of accounting, data and/or regulatory program management experience, Banking industry and/or Finance function background preferred with an understanding of related reporting requirements
Experience with defining and implementing strategic remediation programs, including identifying and resolving issues
executing against regulatory commitments and managing stakeholder expectations, internal and external
Strategic mindset that communicates effectively, drives consensus and influences relationships at all levels
develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Able to effectively lead change in an organization with Citigroup’s size, scale and complexity
Experience leveraging the processes and principles of change management to drive organizational change, defining change criteria, providing support and education, managing resistance, and measuring outcomes
Manages through ambiguity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
Promotes a culture of collaboration and teamwork across organizations
and demonstrates effective work relationships with business and global function colleagues

Job Responsibility

Contributes to the governance and execution of adjustment reduction solutions
Has a good working knowledge of ledger and reporting platforms to set direction and influence outcomes
Enables optimal inventory tooling and capabilities, including metrics automation, to strengthen reporting to key stakeholders
Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Responsible for determining approach to implementing adjustment reduction program for Ledgers and Reporting
Accountable for end results, budgeting, planning, policy formulation and contribution to BAU strategy
Understands data offerings and data flows across the end-to end data process from initiation through reporting for Finance and Risk
Drives compliance with Citi’s Adjustments Standard to reduce risk and meet risk tolerance targets
Manages a variety of broad-based and complex scenarios requiring conceptual analysis

Fulltime

Managers Control Self-Assessment Sr. Manager

Individuals in MCA are responsible for designing and implementing a comprehensiv...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills

Job Responsibility

Accountable for managing and overseeing a team of employees
Manages, plans and conducts a broad range of deliverables for projects
Manages and executes strategic design and process improvement projects across the enterprise
Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication
Support control activities of the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA)
Assist & oversee the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events
Support the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls

Fulltime

Sr. Project Manager, Professional Services

We are seeking a Senior Program Manager to lead complex, cross-functional progra...

Location

Canada , Toronto

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years of experience in program management, business operations, or consulting, preferably in Professional Services or a SaaS environment
Proven track record managing multiple complex, cross-functional programs simultaneously
Strong organizational skills with expertise in planning, risk management, and change management
Excellent analytical, problem-solving, and decision-making skills
Exceptional communication and facilitation skills, including experience presenting to executive stakeholders
The ability to work in a PagerDuty office at least two days per week, with occasional travel for customer or team engagements
Authorized to work in the country of employment

Job Responsibility

Own end-to-end program management for multiple complex customer engagements, ensuring alignment to business objectives and timely delivery
Develop and maintain detailed program plans, schedules, and status reports, proactively identifying risks and driving resolution
Lead organizational change initiatives, coordinating stakeholders across multiple functions to ensure successful adoption of new processes, tools, and ways of working
Manage interdependencies across customer programs and prioritize initiatives to maximize impact
Act as a strategic advisor and escalation point for customer programs
Partner with customer executives and project sponsors to align strategic objectives
Facilitate executive business reviews, steering committees, and success assessments
Represent PagerDuty in customer meetings and strategic planning sessions
Identify opportunities for process improvement and operational scalability across Professional Services and post-sales delivery
Design and implement repeatable frameworks, governance models, and metrics to measure program success and team performance

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Business Risk & Control Sr Manager

We’re currently looking for a high caliber professional to join our team as VP, ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-12 years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
Outstanding leadership, communication, and influencing skills
Ability to foster working relationships with other leaders across multiple lines of business
Demonstrated judgement and critical thinking skills
Management of a global operations and a complex environment that includes global teams
Strong sense of accountability and ownership, with strong results orientation
Demonstrated understanding of operational risk and gap identification
Flexible to work in Night Shifts

Job Responsibility

Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA)
Motivate and manage large teams in the quality, completeness, and accuracy of the implementation of the Control Framework
Perform a detailed analysis on the identification of issue root cause
Contribute to the Lessons Learned Policy
Participate in the review and challenge process
Support with adherence to the MCA Standard
Actively deals with Operational and Compliance Risk
Perform detailed analysis to identify, assess, escalate, and manage risk exposures
Support Risk Appetite and monitor / assess exposures against this
Support with the process to identify, assess, record and response to Operational and Compliance Risk events

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources

Fulltime

Operational Risk Sr Officer I

The Operational Risk Sr Officer I is a strategic professional who closely follow...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years relevant experience
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
must be able to address and resolve conflict while maintaining relationships
In depth knowledge of Operational Risk processes (associated to the 2nd line of defense) and technology platforms to support Challenges, reporting and management of book of work
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills preferably in Tableau, as the role requires analytical output creation, design and presentation
Expert in Microsoft Office Tools
Prior Data Governance and Data control experience preferred
Third Party Oversight/Vendor Oversight experience preferred

Job Responsibility

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Lead execution of ORM Data Use Cases working with multiple stakeholders in the chief data office, ORM Risk leads, technology teams and various PMO teams to plan, track, execute and deliver on data projects
Identify and Document Scope, Strategy and Success criteria for Operational Risk Data Governance Programs
Define and manage Operational Risk Management Products, liaise with stakeholders and technology partners
Document requirements as a delegate of the Data Governance Lead
Socialize the requirements and obtain approvals
Responsible for oversight and execution of critical ORM Initiatives as a Program/Project manager, with required SME input
Manage all program/project execution artifacts required for Business Completion and IA Validation of regulatory milestones and deliverables
Creates and provides analytical insights to support risk management decision making

Fulltime

Customer Success Operations Manager

We are looking for a hands-on, results-driven Customer Success Operations Manage...

Location

United Kingdom; Netherlands , London; Amsterdam

Salary:

Not provided

Corsearch

Expiration Date

Until further notice

Requirements

Hands-on experience administering Planhat (strongly preferred) or another CS platform e.g. Gainsight
Proven experience configuring backend integrations, data feeds, automations, and cross-system workflows
Experience supporting deployment of NPS/CSAT programs, including survey creation, workflow build & automation, feedback ingestion, data analysis and reporting
Strong analytical skills with a demonstrated ability to build action-oriented dashboards for the right stakeholders group, not just data visualisations
Demonstrated success in improving data accuracy and working across cross-functional teams
Strong project management skills: able to break down complex projects into manageable components and deliver successfully whilst keeping key stakeholders apprised of progress
Ability to work independently with minimal supervision while maintaining high standards and meeting deadlines
Excellent organisational skills, time management, attention to detail and a proactive problem-solving approach
Strong communication skills to articulate updates, risks, and progress to stakeholders
Ability to manage own workload, prioritise multiple initiatives and manage deadlines effectively

Job Responsibility

Serve as the primary system administrator for Planhat ensuring stability, accuracy, and usability across the CS organisation
Configure and maintain backend settings, including integrations, data feeds, custom fields, user roles, playbooks, workflows, and automations
Build and optimise dashboards that are actionable, insightful, and aligned to CS priorities (not data dumps but actionable insights)
Partner with cross-functional teams and other system admins to manage & improve systems integrations (e.g. SFDC, Qualtrics, Linear and Freshdesk) in a way that supports wider Corsearch needs
Support new feature rollouts, system enhancements, and troubleshoot issues for the CS organisation
Lead data-quality initiatives to ensure customer, account, and contact data incl key attribution is complete, reliable, and aligned across Planhat, Salesforce and other internal systems
Collaborate with cross-functional teams to resolve data gaps, streamline data flows and uphold consistent data standards
Monitor data health and establish processes to proactively maintain data integrity at scale
Support Sr. Director of CS Ops in operationalising the customer journey and delivering scalable, data-driven initiatives across key touchpoints
Build automations, workflows and rules of engagement that reduce manual work and improve consistency, eliminating dependency on spreadsheets

Fulltime

Sr. Operations Program Manager

Checkr

Location:
United States , Nashville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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