Sr Manager, Salesforce Delivery Job at Lamb Weston (Eagle, ID)

Sr Service Delivery Leader

As a Sr Service Delivery Leader, you will be the Voice of the Customer, managing...

Location

United States , Plano

Salary:

123400.00 - 167500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

10+ years of professional experience in a customer-facing role, managing high-touch, high-visibility services engagements
A successful track record of working effectively in a highly matrixed and fast-growing organization
Experience leading teams to deliver large technology programs to strategic customers with an expertise in delivering in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations
Experience managing services and/or delivery projects. Proven track record of delivering projects within defined timelines under high pressure. Project management certifications such as PMP or others is a plus
Experience driving business value for customers interacting with C-level executives, collaborating with technical leaders and engineering/networking teams
Proven ability to build strong working relationships across multiple functions
adept at mediating conflict and fostering healthy dialogue
Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
Client-focused program management (Bonus)

Job Responsibility

Account ownership and relationship management for Palo Alto Networks’ largest customers
Primary services point of contact for the services life-cycle from contract award, customer deployment, adoption, consumption and support
Engage across the customer organization from end user to operations and the C-suite
Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
Engage with our Professional Services team who deliver outcome-based scopes of work from implementation, configuration and operation
Engage and advocate for your customer across the Palo Alto Networks teams including Product Management, Engineering and Support
Maintain the executive relationships and act as an escalation point within the engagement ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success
Deliver high client satisfaction (CSAT) by consistently meeting/exceeding service delivery goals and metrics
Accelerate customer adoption working with the customer to determine success criteria and then leading the services team to execute the success strategies, supporting customers in consuming product capabilities confidently from on-boarding, adoption and consumption across a portfolio of Palo Alto Networks cyber security products
Proactively mitigate and manage critical escalations and at-risk accounts

Fulltime

Partner Operations Manager

We are seeking a dedicated and enthusiastic candidate to provide exceptional cus...

Location

Canada

Salary:

112000.00 - 140000.00 CAD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of progressive experience in customer service or operations, with a focus on partner management/BPO environments
Proven ability to drive improved partner performance and deliver measurable results
Skilled in data analysis and reporting to identify trends, set standards, and implement performance management strategies
Adept at surfacing opportunities, converting them to solutions and executing the actions to drive meaningful impact
Adept at translating strategic goals into actionable plans for partners and wider global network
Exceptional at partner and stakeholder management, with the ability to influence and drive accountability
Strong at setting clear goals, expectations, and actions to drive performance metrics at scale
Effective communicator with data-driven storytelling and influencing skills, able to present to leadership and manage high-pressure, time-sensitive situations
Highly organized, structured, and resourceful, with the ability to multi-task and maintain attention to detail in ambiguous environments
Strategic thinker with strong problem-solving skills, able to evaluate and improve business processes at scale

Job Responsibility

Accountable and responsible for the holistic performance of a partner or service or language
Enable and oversee a strong operational environment for your partners and services and ensure high quality support for the community from your partners
Set up for success your partner / service to deliver exceptional quality support to our community
Prioritise high impact focus areas with your partner/service in line with the company strategy
Actively work with core internal functions such as Quality, Workforce Planning, Training to understand insights on performance and based on them, action within your partner / service
Act as a single point of contact, representing your partner / service across Delivery and Community Support
Present & report up on performance & progress to leadership across Delivery and Community Support
Hold partners accountable for the delivery of Airbnb goals
Own end to end the operationalization and successful adoption of new initiatives, projects and changes that impact your partner or service or language
Ensure alignment with Global Community Support Delivery

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Client Services Manager

Gummicube is looking for a dedicated Client Services Manager to lead our award-w...

Location

United States

Salary:

120000.00 - 130000.00 USD / Year

Airship

Expiration Date

Until further notice

Requirements

5+ years in account management or client services roles at a Digital Marketing Agency (or similar environment)
3+ years in leadership roles managing client services or account management teams
3+ years of marketing or advertising experience (SEO, paid marketing, performance marketing)
Experience managing enterprise accounts with contract values of $1M+ annually
Proven track record of achieving 95%+ net revenue retention in enterprise segments
Advanced Excel/Google Sheets expertise for data analysis and reporting
Experience with enterprise CRM platforms (Salesforce, HubSpot, etc.)
Project management expertise with complex, multi-phase enterprise implementations
Executive presence with ability to present to C-suite stakeholders
Strong emotional intelligence and conflict management skills

Job Responsibility

Oversee your immediate team of coordinators and day-to-day operations focused on enterprise customer success
Lead either our Account Management team focused on client relationship management or our Strategy team focused on strategic account planning
Collaborate cross-functionally with marketing, data, and creative teams to plan and support complex client needs for large accounts
Serve as liaison between the Accounts & Client Services team and Executive Leadership
Onboard and continuously train teams on Gummicube technologies, methodologies, strategies and implementation of process and compliance requirements for enterprise-level service delivery
Meet weekly with Coordinators and Sr. Coordinators to understand account performance, offering insights and guidance with strategy focused on customer success outcomes
Create cadences of account reviews, working with team members to identify areas of improvement and upsell/cross-sell opportunities across enterprise accounts
Act as the client's first line of support behind account owners, able to negotiate deliverables and timing within reason based on complex enterprise client demands and team turnarounds
Report relevant metrics and relationship notes to Executive Leadership including customer health scores, expansion opportunities, and retention risks
Analyze trends and execute marketing strategies aligned with short and long-term objectives to drive customer expansion and retention

What we offer

Equity is also offered with this role
Robust benefits package as part of our Total Rewards approach to compensation

Fulltime

Sr. Specialist Ecom Content & Promotion Operations

As a Sr. Specialist eCom Content & Promo Ops at adidas, you will support the dig...

Location

Turkey , Istanbul

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Degree with focus on Business Administration, Communication or IT or related areas, or equivalent combination of education and experience
3+ years of experience working within an eCommerce environment
Experience in managing the implementation/running of campaign delivery organizations
Good communication skills, comfortable presenting to stakeholders at various organizational levels both in person and remotely
Affinity with the Brand Marketing content delivery needs, solutions and processes
Ability to handle ambiguity and untangle complex situations into actionable activities
High resilience and solution oriented attitude
Understanding of technical and creative aspects of digital and mobile
Comfortable working with enterprise-level platforms and technologies like Content Management System, Salesforce Commerce Cloud (SFCC) or similar platforms
Knowledge of digital IT products and capabilities

Job Responsibility

Ensure on-time in-full execution of digital campaigns in terms of content publishing & promotions on all digital channels i.e. web & app
Execute the content briefs, web/app configurations for local brand & commercial campaigns & experiences, via content management system and commerce platform
Create & manage cart promotions & vouchers to support commercial campaigns & B2B partnership
Execute hype draws and waiting room mechanics on flagship app and Confirmed app to support customer signups and increase in demand and sell-through rate
Ensure quality of delivery for local activations to ensure that deliverables meet the brief and agreed scope
Work closely with master data team to verify campaign product listing pages and tag PDP callouts on right articles
Support CRM Operations for certain countries to manage email communications to customers
Contribute to the implementation of success KPIs to ensure that digital activations are optimized based on results and insights
Support quick resolution of campaign/promotion/content publishing issues on time
Provide continuous transparency on status of activations to key stakeholders

Fulltime

Sr. Manager, Field Reimbursement Training and Operations

We are seeking an experienced and passionate Trainer to join our team and ensure...

Location

United States , Thousand Oaks

Salary:

171430.00 - 204099.00 USD / Year

Amgen

Expiration Date

March 30, 2026

Requirements

Doctorate degree OR Master's degree and 2 years of sales/marketing/training experience OR Bachelor's Degree and 4 years of sales/marketing/training experience OR Associate's degree and 10 years of sales/marketing/training experience OR High school diploma / GED and 12 years of sales/marketing/training experience
Must be able to travel up to 25%
Must have a valid driver's license with a clean driving record

Job Responsibility

Build and facilitate professional-level training content for newly hired Field Reimbursement Managers and ad hoc needs for FRM skill enhancements
Project manage national meetings, semester meetings, requested field training, and new hire onboarding plans
Manage new hire onboarding planning & facilitation of in-class and virtual training for new hire FRMs
Supervise onboarding new hires to AMGEN culture and the PAR programs
Coach and collaborate with trainees on how to be effective in their training efforts and ensure they follow the appropriate program
Gather feedback from trainees and FRM leadership to continually improve the training program
Conduct training exit interviews with trainees to determine whether new team members are ready to exit the first training phase or if they have additional training needs
Coordinate assignment of pathway modules and classes to new hires
Develop and document workflows, policies & procedures
Serve as the point of contact and liaison with Digital Technology & Innovation (DTI) for problem resolution and training staff using CRMs (e.g., Salesforce-PULSE)

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Sr. Salesforce Developer

Our client is seeking a Salesforce Developer to build and enhance Salesforce sol...

Location

United States , West Palm Beach, Florida

Salary:

Not provided

Daley and Associates

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience
7+ years of hands-on Salesforce development experience
Strong proficiency in Apex, SOQL, SOSL, and Lightning Web Components
Experience with Salesforce data modeling, automation tools (Flows, Validation Rules), and security architecture
Experience integrating Salesforce with external systems and data platforms
Solid understanding of data quality, data lifecycle management, and system scalability
Familiarity with Agile/Scrum development methodologies

Job Responsibility

Design, develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Flows
Build scalable data models that support first-party data collection, validation, enrichment, and reporting
Implement automation to streamline data ingestion, processing, and client delivery workflows
Integrate Salesforce with internal platforms and third-party systems using REST/SOAP APIs and middleware
Ensure data quality, accuracy, and transparency across Salesforce objects and processes
Collaborate with product, data, and operations teams to translate business and platform requirements into technical solutions
Develop dashboards and reports that provide actionable insights into data performance, client usage, and operational metrics
Maintain security, access controls, and compliance with data governance and privacy standards
Perform code reviews, testing, and deployments following Salesforce best practices
Monitor and optimize system performance as data volumes scale

Fulltime

Sr. Field Marketing Manager

Are you ready to take your field marketing skills to the next level? Join our dy...

Location

United States , Denver; San Francisco

Salary:

125000.00 - 174000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

6+ years of experience in field marketing in the B2B SaaS space
Ability to work strategically and execute hands-on
Experience managing various event types, engaging decision-makers and executives
Proven record for building effective sales, partner and marketing relationships
Courage to take the initiative, pilot, and evaluate new program types
Experience using data and metrics to develop strategy and drive program improvements
Proficient in Salesforce (CRM), Marketo (MA), Asana (Project Management), and Google Suite
Experience in leveraging AI to optimize various stages of an event
Willingness to travel up to 30% of the time

Job Responsibility

Event Strategy and Execution: Develop and execute a strategic annual event plan in collaboration with the wider Field Marketing Team to fuel pipeline and revenue growth, focusing on key industry and partner events, associations, and communities
Program Ownership & Execution: Own end-to-end delivery of field marketing programs, including creative strategy, logistics, onsite management, internal communications, sales enablement, and integrated promotional plans before, during, and after events to ensure seamless execution and measurable impact
Stakeholder Engagement: Collaborate closely with sales, partner and marketing teams to integrate events into the Go-To-Market strategy and build strong relationships with industry partners, associations, and event organizers to secure strategic event participation and sponsorship opportunities
Event Messaging: Partner with product marketing, leadership, and subject matter experts to integrate thought leadership and business priority messaging into events, craft compelling event promotion materials across email, social media, OOH promotions, and landing pages, and post-event follow-up communications
Data-Driven Approach: Own measurement and reporting against established KPIs, conduct post-event performance analysis, and translate insights into clear recommendations to optimize event strategy, execution, and ROI
Budget Management: Efficiently manage the event budget, track expenses, and maximize ROI for each event
Team Collaboration: Lead and inspire cross-functional teams, fostering a collaborative work environment to achieve event goals and objectives
Innovation: Pilot new event types, formats and vendors across physical and virtual events to maximize the impact and achieve business objectives

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
In-office perks: lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

New

Sr. Account Manager, Programmatic/DSP

There's likely a reason you've taken the time out of your busy day to review thi...

Location

United States

Salary:

92000.00 - 93000.00 USD / Year

PulsePoint

Expiration Date

Until further notice

Requirements

Post-Sales Programmatic Expertise – Strong background in post-sales and programmatic operations
technical troubleshooting experience is essential
Cross-Functional & Technical Skillset – Experience working across teams to troubleshoot issues, including some direct exposure and responsibilities relative or adjacent to ad operations (e.g., tagging issues, optimization) in required
Project Management & Problem-Solving – Ability to manage projects internally and externally, ensuring clear communication and follow-through
Work Ethic & Adaptability – Independent learner, resourceful, highly detail-oriented, and able to navigate complex client asks strategically
4+ years in Account Management
Prior roles: Sales Planner, Sales Buyer, Account Manager, Client Service Manager at a digital vendor, or adjacent
Exposure to post-sales media operations and hands-on execution is critical
Experience with reporting tools such as Tableau or Looker
Experience with Microsoft Office (Excel, PowerPoint, etc.) and DoubleVerify

Job Responsibility

Develop, grow, and maintain relationships with clients through exceptional client service
Serve as point person for all post-sale client requests and communication with client, including kick off calls, asset gathering, KPI discussions, creative changes, performance reports, client meetings, campaign recommendations, troubleshooting
Partner with Campaign Management and Platform Solution teams to develop and provide regular actionable insights to our clients on both live and post campaign results detailing performance, campaign optimizations, and new opportunities
Partner with internal Client Strategy to effectively communicate digital strategies and rationale for tactical approaches for each campaign directly with our clients
Provide accurate campaign screengrabs and detailed reporting in line with campaign objectives and KPIs in a timely manner
Partner with Data Analytics to ensure successful delivery of in depth reporting to clients and troubleshoot where necessary
Lead client calls and virtual/in-person business reviews covering campaign performance, insights and recommendations
Coordinate extensive monthly billing with clients and internal teams
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

What we offer

Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
401(k) Match
Generous paid vacation and sick time
Paid parental leave & adoption assistance
Annual tuition assistance
Better Yourself Wellness program
Group volunteer opportunities and fun events
A referral bonus program
Target annual bonus (based on company and individual performance)
Quarterly incentive plan tied to the revenue growth of the account(s) managed

Fulltime

Sr Manager, Salesforce Delivery

Lamb Weston

Location:
United States , Eagle, ID

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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