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The Sr Key Account Manager Screening Solutions will drive product growth and market penetration for screening solutions in Canada, focusing on strategic relationships with healthcare providers, institutions, and stakeholders. The role is responsible for delivering diagnostic solutions, enhancing customer relationships, and driving accountability for preventive cancer screenings in Canadian healthcare systems. The Sr KAM will generate deep insights into local healthcare ecosystems, identify opportunities to improve patient outcomes, and lead the implementation of business and account plans.
Job Responsibility:
Generate deep insight into Canadian healthcare ecosystems and market landscape to identify opportunities for improved patient outcomes through integration of screening solutions
Analyze the treatment journey across the local system of care to identify account opportunities and work with HCPs to improve clinical decision making and population health outcomes
Build a network of relationships within accounts to gain insight into system, customer, and patient unmet needs, including clinical stakeholders and administrators
Capture information on customer interactions using CRM tools
Synthesize data from formal and informal sources to understand the evolving local care system
Develop and implement business and account plans to increase visibility and awareness of screening products and maximize opportunities and sales growth
Lead the implementation of customer-specific engagement approaches that evaluate and address customer needs
Inform, educate, and enable target physician and stakeholder groups about screening products and value propositions
Proactively drives business growth by focusing on customers with highest potential
Seek regular feedback from customers about their experience, service, satisfaction, and perceived value
Lead successful implementation of account plans through collaboration and coordination with key internal stakeholders
Ensure execution of targeted tactics to deliver business goals in coordination with cross-functional stakeholders
Communicate a clear and compelling description of customer needs and opportunities to internal stakeholders
Ensure business is conducted to the highest ethical and professional standards
Requirements:
Bachelor’s Degree in Life Sciences, Business, or related field
advanced degree preferred
5+ years of experience in pharmaceutical or diagnostics sales, preferably in oncology or screening
Demonstrated ability to perform the essential duties of the position with or without accommodation
Deep understanding of Canadian healthcare system, reimbursement pathways, and screening protocols
Strong communication, negotiation, and stakeholder engagement skills
Experience with CRM tools and data-driven account planning
Possession of a valid driver’s license
no suspended, revoked, surrendered, invalid, etc. allowed
Legal authorization to work in the country of employment without current or future sponsorship
Nice to have:
Familiarity with and experience with early cancer detection solutions