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Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth.
Job Responsibility:
Strengthen HSBC's image as a leading wealth provider by providing clients with access to advanced technical product expertise
Support Premier Relationship Managers (PRMs) to gain more clients' confidence and trust in HSBC capabilities and increase the effectiveness and quality of needs fulfilled for target clients in need
Assist PRMs in deepening and growing client relationships through identifying and uncovering client's needs, identifying relevant wealth solutions and technical analysis, and assisting PRMs in presenting and explaining solution(s) to client in according to engaging model
Conduct portfolio reviews with PRMs, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks
Join PRMs in meeting clients and provide advice, input based on technical knowledge while acting as a second point of contact to PRMs for specific products and solutions
Join PRMs in meeting clients and receive referrals from PRMs to help fulfill client's needs by certain complex WEM product
Improve PRMs product specific technical knowledge by effective on-job coaching and training
Deliver high quality presentation on market and WEM concept in customer seminars
Requirements:
Minimum of six years of working experience as a product specialist or financial advisor
At least one year of working experience as a product expert or BSM/SBM in WPB
Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions
Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, socio-economic dynamics, and regulatory requirement relevant to the products
Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities
Demonstrated ability and experience to correctly identify client needs
Solid skills to manage consultative sales process
A solid understanding of global anti money laundering standards
Team player with collaborative skills
Knowledge of local and Group compliance regulations
Specialization in one or more product categories e.g. Structured Products/FX/Investments/Trusts/Estate Planning/Retirement/Protection/Mortgage etc.
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by country
Have or attain an understanding of the immediate regional Global Wealth Strategy and the ability to plan own activities accordingly
Ambitious about providing the highest standards of delivery to colleagues and clients
Demonstrates ability to set stretch goals for self and the ability to deliver these with courage and tenacity
Authentic and shows ability to engage with colleagues and clients to deliver at pace
Make considered decisions that protect HSBC and our clients
Ability to transfer skills and knowledge by demonstration, coaching and observation
Disciplined professional who is able to set and follow organised client portfolio processes by relationship manager in a proactive manner
Able to work independently to construct technical product analysis to support JADE RMs and aid JADE RM experience and client decisions
Technical coaching skills in area of expertise
Experienced group presenter
Proven ability in customizing presentations to meet individual client needs
A mature individual able to instill confidence with colleagues and clients alike
What we offer:
Vacation benefits including annual leave, paid sick leave, and volunteer leave
Day off on your birthday month
Comprehensive insurance plans including life, accident, critical illness, and additional medical insurance
Annual employee health checkup
Flexible benefits platform for personalizing plans such as buying or selling leave days
Free mental health counseling for employees and direct family members
Supplemental pension plan with secure and flexible investment options
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