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Sr. Infrastructure Engineer - M365 Platform and Messaging

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Owens Corning

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Location:
United States , Toledo ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Owens Corning’s Global Information Services (GIS) provides a technology platform that supports the company’s growing global business needs. The Sr. Infrastructure Engineer – M365 Platform and Messaging is a key member of the Global Infrastructure & Operations (GIO) organization and is responsible for leading the Microsoft 365 capability and associated platform technologies. This role will focus on partnering across GIS, GIO, and with our operations partner to drive business value through execution and problem-solving. The Sr. Infrastructure Engineer – M365 Platform and Messaging is responsible for platform lifecycle management, maintaining system integrity, and leading improvements for Microsoft 365 and Messaging platforms. Key duties include managing M365 license strategy, overseeing hybrid Exchange setups, and owning Teams platform operations.

Job Responsibility:

  • Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
  • Build relationships within the organization, cross-functionally, and with key business stakeholders
  • Understand how IT infrastructure and services are directly aligned with the company's strategic objectives
  • Assist in monitoring and assessing the health, capacity, and performance of Digital Workplace platforms
  • Provide technical guidance throughout the lifecycle of Digital Workplace platforms
  • Collaborate with architecture and operations teams to design and implement enhancements
  • Establish and maintain engineering standards, templates, and automation patterns for Microsoft 365, Exchange Online, and Teams
  • Lead backend configuration and optimization of Microsoft 365 services
  • Evaluate new platform capabilities, features, and tools within M365, messaging, and Teams
  • Drive engineering-focused problem solving by performing deep‑dive analysis of platform issues
  • Identify and implement automation opportunities across user lifecycle management, messaging operations, platform configuration, and governance workflows
  • Collaborate with architecture, security, and operations teams to design and implement enhancements
  • Act as a technical lead and subject matter expert for infrastructure-related projects and initiatives within the region
  • Ensure new applications and services are onboarded efficiently
  • Participate actively in capacity planning and infrastructure design reviews
  • Work in close partnership with infrastructure operations, security, and application teams
  • Maintain up-to-date documentation of platform configurations, standards, and engineering decisions for the region
  • Contribute meaningfully to governance processes
  • Build and foster a strong partnership with global leaders and stakeholders
  • Identify areas of waste (process, time, etc.) and ideate and execute action plans to create productivity
  • Lead or participate in special projects that support the long-term strategic goals of the business and/or organization
  • Identify opportunities to improve the effectiveness, value, and perception of the function
  • Invest in personal growth and development, clearly focused on self-learning
  • Provide guidance to early career engineers and offer technical mentoring
  • Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption

Requirements:

  • Bachelor's or master's degree in computer science, engineering, or related field
  • 10+ years of experience in Windows and endpoint architecture, with a focus on enterprise-scale environments
  • Proven track record of providing technical consultation and collaboration
  • Understanding of Windows, endpoint management platforms, Microsoft 365, Microsoft Teams and related platforms and services
  • Proven ability to partner globally and build relationships with leaders and stakeholders across a region
  • Experience with infrastructure monitoring, capacity planning, and performance tuning
  • Familiarity with automation tools and scripting for infrastructure management (e.g., Ansible)
  • Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
  • Strong analytical and problem-solving skills with a proactive mindset
  • Effective communication and collaboration across technical and business teams
  • Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
  • Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
  • Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
  • Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
  • Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow
  • Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
  • Ability to travel domestically or internationally as required (10-20%)

Additional Information:

Job Posted:
February 17, 2026

Work Type:
Hybrid work
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