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As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.
Job Responsibility:
Maintaining a given portfolio of customers and improving cash collection by reducing the aging
Identifying, resolving, and collecting past due invoices
Balancing accounts as needed
Providing excellent internal and external customer service
Completing daily activities as prioritized by GetPaid
Contacting customers on delinquent accounts for resolution and payment and recording all activities in GetPaid notes
Understanding customer profiles and their related sensitivities
Communicating account delinquency information to respective Sales personnel
Resolving unidentified payments and A/R related Disputes
Reviewing credit limit and risk issues with the Credit Supervisor and making recommendations
Maintaining daily Pending Order and On-Hold reports
Issuing requests for refunds of cash on account or credit memos as needed
Reviewing Dispute documentation and assigning the Dispute to the appropriate internal owner