Sr AI Strategy Manager, T-Mobile

T-Mobile

Location:
United States, Bellevue ▼
Overland Park

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

98900.00 - 178400.00 USD / Year

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Job Description:

The Sr AI Strategy Manager is accountable for leading the success of T-Mobile's AI-powered products, platforms, and experiences. This role involves the identification of the intersection of unmet customer needs (opportunity), technical feasibility, business objectives, funding availability, and cross-functional stakeholder leadership to deliver against the opportunity. The Sr AI Strategy Manager leverages deep problem-solving and analytical skills to effectively frame complex problems, present thoughtful recommendations, and guide strategic and operational decisions impacting business growth. This role takes lead on bringing stakeholders together to gain cross-functional alignment and develop a business strategy that is executable. This role uses data from internal and external sources to perform detailed analysis, identify trends and define fields of opportunity for the line of business/function. The Sr AI Strategy Manager communicates complicated data, logic, and solutions in a clear and concise manner. The Sr AI Strategy Manager works cross-functionally at all levels, including senior leadership, to drive strategy adoption and execution. This role uses a data-driven approach when collaborating across teams to influence change and shape business growth.

Job Responsibility:

Provides leadership around the strategic vision of the business unit and/or function
Leverages a hypothesis-based approach to structure and perform analyses, extract and analyze data, and tackle ambiguous and complex problems
Translates analysis into meaningful business insights
Builds potential options and actionable recommendations around those insights to drive strategic decisions
Generates recommendations for the long-term strategy of AI-driven products
Takes a leading role in projects
Fosters internal partnerships across teams to develop a comprehensive understanding of critical business needs
Constructs executive-level presentations, crafting a strategic story out of the numbers
Influences leadership through fact-based analysis
Builds financial and other decision-making models
Mentors and advises more junior-level team members on best practices
Provides professional development mentorship to other team members
Use strong analytical approach with the ability to connect information between data, insights, and customer behavior
Develop and implement innovative and out of box solutions
Proactively identify and predict future challenges to drive strategic initiatives

Requirements:

Bachelor's Degree Finance, Economics, Engineering, Statistics or related field
7-10 years Strategy and Problem Solving
7-10 years Experience analyzing and interpreting complex data sets
7-10 years Project management
Management consulting, corporate strategy, and AI Platform experience in a telecommunications environment preferred
7–10 years of experience in AI strategy, digital transformation, or Customer Experience innovation roles
Proven track record of implementing AI/ML-driven initiatives within large-scale enterprise platforms
Strategy Ability to frame problems, use strategic frameworks, and develop strategies
Strong communication skills to articulate complex AI concepts in a business-friendly way
Business Acumen Business Model: Knowledge and understanding of business models, pricing strategies, channel management
Financial Analysis Ability to build financial models and develop qualitative analysis, perform sensitivity analysis
Project Management Ability to be forward thinking and lay out thoughtful and achievable project plans
Communication Ability to synthesize analysis into succinct, executive-ready written, visual, and verbal communications
Strategic Thinking Critical Thinking: Ability to think through complex problems with proven ability to lead cross-functional teams
Wireless and technology industry: Knowledge of the wireless / telecom industry and technology sector
Ability to identify and prioritize AI use cases with measurable ROI while working in an agile environment
Deep understanding of Pega CDH capabilities or other AI platforms, adaptive models, predictive analytics, and decisioning strategies
Experience supporting AI/ML integration and enhancements into frontline tools used in a contact center environment
Pega or other AI Platform Certification (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Management consulting, corporate strategy, and AI Platform experience in a telecommunications environment
Pega or other AI Platform Certification
Wireless and technology industry: Knowledge of the wireless / telecom industry and technology sector
Ability to identify and prioritize AI use cases with measurable ROI while working in an agile environment
Deep understanding of Pega CDH capabilities or other AI platforms, adaptive models, predictive analytics, and decisioning strategies
Experience supporting AI/ML integration and enhancements into frontline tools used in a contact center environment

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sr AI Strategy Manager