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The Specimen Processor (Tuesday - Saturday 10:00am - 6:30pm) is responsible for the accurate receipt, preparation for testing, and storage of all specimens while and providing excellent service to clients. This is a technical position requiring excellent customer service, accuracy, organization, and prioritization.
Job Responsibility:
Accession and data entry of incoming specimens into the Laboratory Information System (LIS)
Review requisitions for completeness and assure proper collection, identification, labeling, and specimen integrity by following the laboratory’s procedures for specimen handling, accessioning, and storage
Maintain detailed records of specimen rejection and problem logs
Triage specimens to the appropriate department
Contact external pathology laboratories to acquire necessary patient samples for test orders, as necessary
Assist with specimen shipping coordination and communicate testing status and non-conformance to collection sites, as needed
Work with collection sites to resolve communication problems, as needed
Obtain necessary clinical information for the purpose of quality control and billing for testing
interact with billing service to assure necessary clinical information is provided
Engage with ordering physician offices staff, patients, and payors to verify coverage and obtain preauthorization for testing, as needed
Follow up on issued final reports and the return of any related patient testing samples to their originating laboratory
Maintain patient privacy and adhere to any applicable HIPAA regulations
Assist in daily lab functions and responsibilities and perform general laboratory duties expected of maintaining a CLIA certified laboratory to include quality control activities
Strong human relations, communication, and organizational skills
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Regular and reliable attendance
Ability to work designated schedule
Ability to work overtime as needed
Ability to work on a computer and phone simultaneously
Requirements:
High School Diploma or General Education Degree (GED)
Demonstrated ability to communicate effectively with healthcare and research professionals
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties of the position with or without accommodation
Nice to have:
Associates Degree in a biological science field
Experience with handling medical specimens
What we offer:
Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
Retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage