Specialty Representative or Senior Specialty Representative Job at Amgen (Merrillville, Gary)

Clinic Patient Representative Senior - Specialty Cardiology

Greets, instructs, directs, and schedules patients and visitors. Serves as a lia...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Some College (preferred)
Three or more years of experience in a health care organization
ICD9 and CPT coding (advanced skills) (preferred)
Experience with charge posting or collections (preferred)

Job Responsibility

Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database
Assists with answering phones, taking messages, and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts
collects prior balance amounts, and/or arranges payment plans as requested
Checks in patients, verifies, and updates necessary information in the medical record
Assists patients with completing all necessary forms
Schedules appointments according to the clinician template and follows office scheduling policies
Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims

Fulltime

Clinic Patient Representative Senior - Specialty Cardiology

Greets, instructs, directs, and schedules patients and visitors. Serves as a lia...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Three or more years of experience in a health care organization

Job Responsibility

Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database
Assures that information in the patient account is accurate
Assists with answering phones, taking messages, and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts
collects prior balance amounts, and/or arranges payment plans as requested
Checks in patients, verifies, and updates necessary information in the medical record
Assists patients with completing all necessary forms
Schedules appointments according to the clinician template and follows office scheduling policies

Fulltime

Specialty Representative/senior Specialty Representative - Rheumatology

In this vital role you will be the connection to our customers by providing clin...

Location

United States , Grand Rapids

Salary:

91720.00 - 150837.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree
OR Associate's degree and 4 years of Sales experience
OR High school diploma/GED and 6 years of Sales experience (for Specialty Representative)
Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
OR High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related (for Senior Specialty Representative)
Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries (preferred)
Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
3 years+ experience preferred for Senior Specialty Representative
Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases

Job Responsibility

Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
Uphold Amgen Values: Be Science-Based
Compete Intensely and Win
Create Value for Patients, Staff, and Stockholders
Be Ethical

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible.

Fulltime