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Strategic, detail‑oriented Special Assets Officer to lead all functions related to distressed loans, asset recovery, and foreclosure management. This Special Assets Officer role oversees a specialized team, drives collection strategies, and ensures proper management and disposition of real estate owned (REO) assets.
Job Responsibility:
Develop and implement policies and best practices for collections, delinquency resolution, and default management
Monitor and review delinquent loan portfolios
communicate directly with borrowers through calls, written notices, and on‑site visits
Guide and support collections staff on account workouts, repayment plans, and remediation efforts
Oversee reporting for residential mortgage and commercial loan activity, ensuring accuracy and regulatory compliance
Direct foreclosure actions for accounts deemed unresolvable, ensuring all documentation and system data are complete and accurate
Collaborate with legal counsel on litigation, foreclosure processes, and court proceedings
Manage REO properties, including inspections, upkeep, and coordination of tax and insurance obligations
Negotiate rental, lease, or sales agreements for foreclosed properties
Participate in departmental initiatives, training, and team efforts to support organizational goals
Requirements:
Bachelor’s degree in a related field (finance, business, accounting, or similar)
Six or more years of relevant experience in loan collections, special assets, or related financial services
Strong analytical, organizational, and leadership skills
Solid understanding of accounting principles, loan servicing, and financial industry dynamics
Knowledge of banking regulations, foreclosure laws, and the Bank Secrecy Act
Proficiency with email, databases, spreadsheets, and standard office software
Excellent written and verbal communication skills
Ability to problem‑solve, think critically, and manage sensitive situations with professionalism
What we offer:
medical, vision, dental, and life and disability insurance