Spanish Call Center Representative - Social Services Job at Robert Half (San Diego)

Bilingual Customer Service Representative

Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and spoken) required
Previous customer service or call center experience preferred, ideally in a nonprofit or social services setting
Strong communication skills with an empathetic approach to client needs
Detail-oriented and comfortable with administrative recordkeeping
Ability to adapt in a dynamic environment and collaborate with team members
Passion for supporting community programs and making a positive impact

Job Responsibility

Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English
Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences
Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary
Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy
Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service
Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a dedicated and compassionate Bilingual Spanish Customer Serv...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred, or equivalent combination of education and experience
Minimum of 1 year of experience in a call center or customer service role
Background in social sciences such as public health, social work, psychology, or sociology is advantageous
Exceptional verbal and written communication skills in both Spanish and English
Proficiency in web-based systems, CRM tools, and Microsoft Office applications
Ability to handle inbound calls and assist customers with inquiries effectively
Strong organizational skills and attention to detail in documenting interactions

Job Responsibility

Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance
Document interactions and updates promptly in web-based systems to maintain accurate records
Stay informed about available community services and resources to offer appropriate referrals
Collaborate with internal teams to ensure the needs of clients are addressed effectively
Deliver outstanding customer service by handling communications with professionalism and empathy
Utilize CRM platforms and other computer systems to manage customer interactions efficiently
Assist clients with benefit and billing-related questions, ensuring clarity and resolution
Support the organization’s outreach efforts by providing thorough and timely responses
Adhere to established protocols and procedures to uphold service quality standards
Participate in training sessions to enhance skills and knowledge relevant to the role

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a dedicated Call Center Specialist to join our team in San Di...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred
equivalent experience and education beyond high school will be considered
At least 1–2 years of call center experience in a customer-facing role is highly desirable
Background in public health, social work, psychology, sociology, criminology, or related fields is advantageous
Strong verbal and written communication skills with the ability to convey information clearly and empathetically
High proficiency in web-based systems, CRM tools, chat platforms, and Microsoft Office applications including Word, Excel, and PowerPoint
Familiarity with Avaya CMS, Epic Software, and other relevant tools is preferred
Bilingual proficiency in Spanish and English is strongly recommended
Ability to manage multiple tasks efficiently while maintaining attention to detail

Job Responsibility

Handle incoming inquiries professionally, providing accurate information, referrals, and assistance to meet client needs
Record all interactions promptly and accurately using web-based documentation systems
Stay informed about available services, resources, and programs to provide the most up-to-date support
Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns
Maintain high standards of customer service, ensuring clear and empathetic communication
Utilize CRM tools and other computer programs to track and manage client interactions effectively
Assist clients with billing inquiries, benefit-related questions, and other service-related needs
Respond to chat-based inquiries and navigate web-based platforms efficiently
Uphold organizational values while addressing customer concerns and fostering positive experiences

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Senior B2B Marketing Communications Specialist

We are seeking an automotive-focused and innovative B2B Marketing Communications...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

6+ years of hands-on experience in B2B content management, marketing, or communications
Strong automotive industry expertise: Solid understanding of automotive B2B markets, trends, and audience needs
Bachelor’s degree in Marketing, Communications, Business, or a related field
Proven experience in sponsorships and collaborations: Skilled in developing and executing partnership and influencer agreements, including contract handling and approval processes
Hands-on mentality and proactive approach: Comfortable executing campaigns, solving problems, and driving innovation independently
Strong cross-functional mindset: Thrives in collaborative environments, working closely with diverse teams (Sales, Brand, Product, Creative, Analytics)
Exceptional people skills: A true people person, able to build strong relationships and communicate effectively with a wide variety of stakeholders
Advanced analytical ability: Strong quantitative skills
uses data to evaluate performance and inform decisions
Experience in market and competitor analysis: Integrates insights into content and campaign development

Job Responsibility

Develop, manage, and execute multi-channel B2B marketing initiatives, including the m:Q report, podcasts, webinars, and other current and future content formats
Ensure all initiatives are fully integrated with the overarching content strategy and are leveraged across all customer and partner touchpoints for maximum impact
Build and nurture relationships with influencers and Mobile.de ambassadors to expand reach and credibility within the automotive sector
Identify and develop new communication channels and innovative content formats relevant to automotive audiences
Oversee all aspects of campaign trafficking, quality control, campaign launch, reporting, and analysis
Plan, organize, and execute dealer-facing events (virtual and in-person), including conferences, workshops, and networking sessions
Manage event logistics, speaker coordination, and post-event follow-up to maximize engagement and business impact
Conduct ongoing market and competitor analysis to identify emerging trends, opportunities, and threats in the automotive industry
Integrate insights from market research and competitor observations into content strategy and campaign development
Support the negotiation and development of partnership concepts to enhance Mobile.de’s B2B automotive presence

What we offer

Recharge with 28 days of paid time off
Stay mobile with a €50 monthly transportation/mobility allowance
Keep growing with a development budget and access to coaching
Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
Learn anytime, anywhere with our online and offline library
Get rewarded with an attractive base salary and participation in our annual incentive plans
Work from anywhere - up to 20 days per year from wherever you feel most productive
Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family

Fulltime

New

Program Director

The Department of Justice (DOJ) Program Director will provide direct program/pro...

Location

United States , Washington Metro Area

Salary:

150000.00 - 200000.00 USD / Year

Procentrix

Expiration Date

Until further notice

Requirements

10-15 years of IT leadership experience
Led multiple IT modernization / development projects (preferably with Microsoft technology components) for Department of Justice customers
Management of IT modernization / development projects with at least 30 FTE
Strong knowledge of DOJ standards and operating environments
5+ years of experience with DEA and/or ATF, either as a federal employee or contractor
Exceptional communication skills with the ability to translate complex technical requirements into executive-level briefs
Experience as the primary interface to senior DOJ officials
Ability to work in the Washington Metro Area
Must be a US Citizen

Job Responsibility

Strategic Leadership: Serve as the primary authority for all DOJ programs, ensuring alignment between technological solutions and the client’s mission objectives
Program / Project Management: Provide day-to-day management and delivery oversight to one or more large-scale IT and application modernization programs
ensure programs are adequately staffed and that staff are tasked appropriately to meet program needs
monitor and ensure high quality performance within project budget and schedule
produce management reports, track risks and issues, and brief senior-level client management on a regular basis
Stakeholder Engagement: Act as the primary point of contact for DOJ senior leadership, providing transparent reporting on program milestones, technical risks, and resource allocation
Solution Architecture: Drive the design of scalable, interoperable systems that comply with DOJ standards while coordinating with solution architects within the company

New

Senior Care Assistant

As a Senior Care Assistant at HC One, Kindness will be at the core of everything...

Location

United Kingdom , Hinckley

Salary:

13.17 - 13.77 GBP / Hour

HC-One

Expiration Date

Until further notice

Requirements

Completed a Level 2 Diploma S/NVQ in Adult Social Care
Prepared to work towards Level 3 qualification in Adult Social Care or equivalent
Background in person centered care planning
Knowledge of caring for people with dementia
Brilliant positive energy
Natural ability to get along with people
Good record keeping
Ability to manage time effectively
Considerate and kind communication
Ability to recognise signs of possible abuse, harm or neglect

Job Responsibility

Planning and implementing care that gives residents a sense of security, dignity and independence
Getting to know residents and their families to deliver personalised care plans
Leading a team of Care Assistants
Maintaining the highest standards of care
Influencing the rest of the team
Assisting the Registered Nurse and Care Manager
Providing essential physical and mental stimulation through social and recreational activities
Administering medication
Maintaining accurate records
Building strong relationships with the team

What we offer

Paid Enhanced DBS/PVG
Free uniform
Nutritious meal during a shift of eight hours or more
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay
Award-winning learning and development and support to achieve qualifications
GP online - around the clock GP consultation via an interactive app for you and your dependents under 16
Opportunity to learn from experienced colleagues

Fulltime

New

Power Platform Developer

The Power Platform Developer will be part of our internal R&D team and will focu...

Location

Salary:

115.00 - 165.00 USD / Year

Procentrix

Expiration Date

Until further notice

Requirements

Deep experience with Power Apps (Canvas and Model-Driven)
Proficiency in Power Pages
Experience delivering complex business solutions on the Power Platform for large organizations
Experience with Power Automate for workflow automation
Strong Power BI skills for data visualization and reporting
Familiarity with Power Apps Component Framework (PCF)
Solid understanding of Dynamics 365 architecture
Programming experience in C#, .NET, JavaScript, HTML, and TypeScript
Proven experience integrating AI technologies including Azure AI, AI Builder, Copilot Studio, and M365 Copilot
This role may require U.S. citizenship in order to support certain federal contracts

Job Responsibility

Part of our internal R&D team
Focus on developing Microsoft-based Solution Accelerators that address common business challenges and support our client facing projects
Contribute to the design and implementation of scalable, reusable components using Microsoft Power Platform technologies and AI capabilities

New

Custodial Services Worker Lead

Custodial Services Lead Worker cleans and maintains assigned area(s) to meet cus...

Location

United States , Jacksonville

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

High school diploma or GED – Preferred
Minimum of two (2) years’ experience in facilities operations
Valid driver’s license and reliable transportation
Drug test clearance
Fingerprinting / background clearance
Previous custodial experience required
Previous experience in a supervisory or related role preferred must have the ability to work independently with limited supervision
Requires frequent lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals

Job Responsibility

Overseeing 16 employees, daily inspections, monitoring inventory and supplies, back up to Supervisor
Schedules and assigns daily work assignments to a custodial team and oversees the completion of tasks
Daily inspections using the GSC system
Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and Aramark regulations
Oversees personnel as assigned (e.g. providing direction, work coordination, scheduling, training, etc.) for the purpose of maximizing the efficiency of the work force and meeting shift requirements
Maintains a clean and orderly environment to project the safety and health of others
Properly cleans and maintains housekeeping equipment
Cleans assigned areas to Aramark and client standards and requirements
Follows procedures for storage and disposal of trash and transports it to designated areas
Reports maintenance concerns via work order requests to appropriate personnel

Fulltime

Spanish Call Center Representative - Social Services

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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