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Spa Supervisor

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Four Seasons

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Location:
Mexico , Cabo San Lucas

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join the dream team of Four Seasons Cabo San Lucas at Cabo Del Sol as Spa Supervisor. On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo. The role of the Spa Supervisor will assist the receptions to coordinate, supervise and successfully complete all related with Spa Front operations. The individual will be also responsible for supervising and accomplish the new cleaning standards policies in Spa, Spa rooms, wet areas, Fitness Pool and coordinate all room assignments, special guest preference with the Housekeeping, F&B, Reservation, PBX, Engineering and other departments to active maximum customer satisfaction and comply with all Four Seasons policies.

Job Responsibility:

  • Assist the receptions to coordinate, supervise and successfully complete all related with Spa Front operations
  • Responsible for supervising and accomplish the new cleaning standards policies in Spa, Spa rooms, wet areas, Fitness Pool
  • Coordinate all room assignments, special guest preference with the Housekeeping, F&B, Reservation, PBX, Engineering and other departments
  • Actively involved in the new cleaning protocols, training of therapists, standard testing and product knowledge training of all Spa, sports center Staff
  • Ensures the department is kept in an organized manner in accordance with company philosophy and policies
  • Assists the Department Head & Spa Assistant Manager in motivating and developing a skilled team
  • Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans
  • Assist the Department Head & Spa Assistant Spa Manager in preparing annual plans, forecasts and managing expenses
  • Represents the Department Head & Spa Assistant Manager in his/her absence
  • Ensures the spa, sports center follow the standard procedures stablished by the hotel
  • In charge to maintain all inventories for the spa, sports center and/or KFAS
  • To place Purchase Orders for the department accordingly
  • Track and develop statistical reports for the Spa
  • Assist in overseeing the maintenance of the Spa, & Sports Center areas
  • Assist in developing all operation manuals for the Spa, Sports Center function and implement training programs
  • Assist for the day-to-day operations of the Spa & Health Club department
  • Trains, schedules, monitors employee performance, discipline and completes payrolls for all personnel in the department
  • Monitors the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follows-up
  • Monitors operating expenses and guest supplies for the department and generates necessary purchase requisitions
  • Ensures all Sports center equipment is functioning properly without causing any inconvenience to guests and members
  • Maintains an organized administration of departmental and personnel records, including rostering and leave planning
  • Ensures employees adhere to the code of conduct and grooming & hygiene standards

Requirements:

  • Has 2 to 3 years of relevant experience in the Health Club, & Spa
  • Possesses aptitude, management skills, excellent relationship with colleague’s and upward mobility
  • Possesses excellent English, math and psychometric abilities
  • Possess experience using Microsoft Office, Opera, Book4time, Birchstreet and Abhrilsoft
  • Reading, writing and oral proficiency in the English language
  • Outgoing personality and at ease with customers
What we offer:
  • Be part of a caring team with a family spirit
  • Have opportunities to build a successful career with global potential
  • Work in a diverse and challenging environment and engage with the leadership team
  • Be recognized for your accomplishments
  • Opportunity to work for an international company and travel all over the world while staying at incredible properties for free

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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