Spa Manager

• Overseeing the daily operations of the spa
• Ensuring a seamless guest experience and maintaining the highest standards of service, cleanliness, and professionalism
• Supervising and coordinating all spa activities, including treatments, salon services, wellness programs, reservations, reception, and locker room areas
• Driving guests and associate satisfaction while achieving or exceeding financial and operational goals
• Developing the spa team
• Managing budgets and inventory
• Ensuring that all brand standards, health, and safety procedures are consistently met
• Fostering a culture of well-being, teamwork, and excellence

• Certification or diploma in Spa Management or Wellness Administration or related field
• Minimum of 2–3 years’ experience in a supervisory or managerial role within a spa or wellness environment, preferably in a luxury or branded hotel setting
• Proven ability to lead and motivate a diverse team to deliver exceptional guest service and achieve business objectives
• Strong understanding of spa operations, including treatment menu development, scheduling, inventory control, and retail sales management
• Demonstrated experience in budget management, forecasting, and cost control
• Exceptional customer service and interpersonal skills, with a warm, professional, and guest-oriented approach
• Excellent organizational and communication skills, with the ability to multi-task and remain calm under pressure
• Strong knowledge of spa safety, hygiene, and sanitation standards
• Experience with spa booking and point-of-sale systems (e.g., Book4Time, or similar) is an advantage
• CPR and First Aid certification required or willingness to obtain
• Flexibility to work weekends, holidays, and various shifts as business demands
• Excellent communication skills in English, both written and spoken

Dutch, Spanish and Papiamentu are an advantage

• All costs associated with your work and resident permits to be paid by the hotel
• Private health insurance plan fully covered by the employer for the first year of employment
• Company phone
• A vacation allowance of 5% of the net total salary, pro-rated as per your start date payable in June of every year
• On the job coverage AD&D insurance
• A pension plan will be available upon entering an indefinite work agreement
• Participation in Management Bonus Program