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Are you an innovative hospitality professional with a passion for wellness and excellence? We are seeking a dynamic Spa Manager to lead our world-class Wellness team in a 5* Hotel, in Rhodes. In this role, you will be the heartbeat of our spa operations, blending clinical expertise with luxury service to create unforgettable guest experiences.
Job Responsibility:
Oversee all Spa and Fitness operations, ensuring strict adherence to hotel's standards and Health & Safety regulations
Act as a brand ambassador across the resort, providing personalized service to guests and turning guest feedback into loyalty
Recruit, mentor, and inspire a diverse team of therapists
Conduct performance reviews and foster a high-performance, inclusive culture
Drive revenue through strategic promotions, retail optimization, and rigorous P&L management (reforecasting, inventory, and labor costs)
Requirements:
3-5 years in a similar role
Bachelor’s degree in Spa Management, Aesthetics, Physiotherapy, or a related field
Proven leadership in a 5-star luxury environment
Strong English communication (second language preferred)
Proficiency in MS Office and Atlantis software
A sales-driven leader who thrives on achieving financial targets and operational perfection