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Spa Guest Service Assistant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Fiji

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Provide spa orientation and services to guests at The Westin Fiji Golf Resort & Spa, maintaining cleanliness and ensuring guest satisfaction while following company policies and procedures.

Job Responsibility:

  • Provide general spa orientation to guests upon arrival
  • Offer guests amenities such as water, juice, or heated neck pillows
  • Answer questions about general property information and amenities
  • Escort guests to and from treatment rooms
  • Check computer for updates and changes to schedule regularly throughout the day
  • Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
  • Dispose of trash and dirty linens in the proper area
  • Secure supplies and equipment at the end of each shift
  • Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Protect company assets
  • Anticipate and address guests' service needs
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Eligible for individuals with working rights in Fiji
  • Ability to reach, bend, twist, pull, and stoop
  • Ability to move, lift, or carry objects weighing less than or equal to 10 pounds
  • Ability to stand, sit, or walk for an extended period of time
What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Non-discrimination policy
  • Commitment to associate well-being
  • Global team environment

Additional Information:

Job Posted:
November 28, 2025

Employment Type:
Parttime
Work Type:
On-site work
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