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Sommelier position at Sheraton Fiji Golf & Beach Resort. Responsible for wine service, guest education, inventory management, and staff training in a resort setting.
Job Responsibility:
Issue, open, and serve wine/champagne bottles
Answer guest questions about wine origin, vintage, and style
Update and maintain wine list and MICROS system
Pair and suggest wines to complement menu items
Attend wine tastings and develop vendor relationships
Request new wines and products
Create and update wine lists
Design and implement wine promotions and incentive programs
Monitor and replenish inventory of wine cellar, equipment, and glassware
Train and educate server and bartender staff
Conduct vintage and BIN number checks
Conduct staff wine tastings
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Follow all state and local laws for serving alcohol responsibly
Maintain accurate spill sheet
Perform other reasonable job duties as requested by Supervisors
Requirements:
Technical, Trade, or Vocational School Degree
At least 2 years of related work experience
No supervisory experience
No license or certification required
Ability to follow all company and safety policies
Ability to report accidents and unsafe conditions
Complete safety training
Maintain professional uniform and appearance
Maintain confidentiality
Welcome and acknowledge guests
Anticipate and address guests' service needs
Assist individuals with disabilities
Speak using clear and professional language
Answer telephones with appropriate etiquette
Develop positive working relationships
Support team goals
Adhere to quality standards
Read and visually verify information in various formats
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull, and place objects up to 50 pounds
Fine motor skills and hand-eye coordination
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces
Use stairs and service ramps
Reach overhead and below knees, including bending, twisting, pulling, and stooping
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