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As a SLED Solutions Engineer, you’ll collaborate with state, local-government, and education customers to show how Glean’s AI-powered search uncovers critical institutional knowledge and streamlines mission-critical workflows. Drawing on deep product mastery and a consultative approach, you’ll design and guide tailored technical solutions from initial discovery through successful deployment.
Job Responsibility:
Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
Build and maintain strong relationships with key decision makers and influencers in the public sector
Create and demo custom environments based off of customer industry and line of business
Run and manage a technical POC cycle
Perform customer facing activities including technical discovery calls
Lead security based conversations to make customers comfortable with Glean’s security posture
Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
Develop ROI and business justification reports and presentations
Requirements:
3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets
Bachelor's degree in CS or a related field
Excellent written and verbal communication skills
Highly motivated, driven and self-starting individual
Ability to work in a fast paced, team environment
Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
Familiarity with any cloud environment (GCP, AWS, Azure)
Proficiency in Python or Java
Ability to configure, monitor and maintain API based integrations