Solutions Engineer, ITSM/ESM Job at Atlassian (Paris)

Solutions Engineer, ITSM/ESM DACH

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business a...

Location

Germany , Munich

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5 years of experience interacting with enterprise customers in a pre-sales capacity
proven track of delivering successful customer outcomes
ability to build trusted relationships with different stakeholders
deep knowledge and understanding of the ITSM/ESM domain
experience working extensively with the DACH market
fluent in German and English

Job Responsibility

Work closely together with cross-functional teams to drive the customer journey
investigate, discover, and assess client pain points
map client business and technical requirements to Atlassian capabilities
partner with sales management to align the overall account plan and customer outcomes
deliver deeply compelling presentations, demonstrations and proof of concepts
work with product management to advance Atlassian’s product line and provide customer feedback

What we offer

Health coverage
paid volunteer days
wellness resources

Fulltime

Senior Solution Engineer, ITSM/ESM

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business a...

Location

France

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
Proven track record of delivering successful customer outcomes with the ability to build trusted relationships with different stakeholders within the customer base
Deep knowledge and understanding of the ITSM/ESM domain
Experience working extensively with the market in EMEA
Equally comfortable in both a business and technical context
Love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful
French & Spanish speaking is essential

Job Responsibility

Work closely together with our cross-functional teams to drive the customer journey
Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
Partner with sales management to align the overall account plan and customer outcomes
Be delivering deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
Work with product management to advance Atlassian’s product line and provide customer feedback

What we offer

Health and wellbeing resources
Paid volunteer days

Solutions Engineer, ITSM/ESM

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business a...

Location

United Kingdom

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
proven track of delivering successful customer outcomes
ability to build trusted relationships with different stakeholders
deep knowledge and understanding of the ITSM/ESM domain
extensive experience with the UKI market
comfortable in both a business and technical context.

Job Responsibility

Drive the customer journey
investigate, discover, and assess client pain points
map client business and technical requirements to Atlassian capabilities
align the overall account plan and customer outcomes with sales management
deliver presentations, demonstrations, and proof of concepts to customers and prospects
advance Atlassian’s product line and provide customer feedback.

What we offer

Health coverage
paid volunteer days
wellness resources

Fulltime

New

Cell Operator

Symbotic is seeking a Cell Operator, you will be responsible for system upkeep a...

Location

United States , Woodland

Salary:

23.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Associate degree or equivalent experience or certification in electronics, automotive, automation, manufacturing or equivalent field preferred
A minimum of 1 year of experience with mechanical automation systems, educational or training equivalent
Be proficient in performing all System Inspection functions including: cleaning, lubrication, tolerance checking, current measurements, and checking electrical systems
Ability to prioritize work to gain maximum uptime and throughput from an automated cell
Demonstrates commitment and ability to work safely
Ability to work independently of supervisor following procedures and manuals
Ability to Multi-task and perform multiple job functions at once

Job Responsibility

Perform pre-production checks on automated adapters ensuring equipment is in ‘ready to run’ state
Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour
Prepare pallets for induction into the Symbotic storage and retrieval system
Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention
Communicate and escalate all issues impacting production immediately to operational leadership
Contribute to overall system uptime through system preservation, robot recovery, suspect removal, and bot health actions
Perform periodic system inspections including cleaning, lubrication, tolerance checking, component validation
Report all out of spec conditions and perform root cause corrective action and maintain continuous operation of system components
Monitor and utilize common radio etiquette while obtaining instructions from leadership and operational leads
Perform rover bot upkeep to include, but not limited to, replacing wheels, cleaning, ESD brushes, sensors, etc

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Machine Learning Scientist Intern

The Summer Intern session is a 12-week, full-time (40 hours Monday-Friday) progr...

Location

United States , Wilmington

Salary:

29.00 - 45.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Currently pursuing PhD or Masters degree in Computer Science or other related discipline required
Strong programming skills in Python and/or C++ (Python is preferred)
Experience with ML frameworks such as PyTorch and/or Tensorflow (PyTorch is preferred)
Experience with image processing such as OpenCV
Enjoys learning new technologies, skills, and techniques as well as teaching them to others

Job Responsibility

Research and experiment with traditional computer vision methods and deep learning methods for object detection, classification, segmentation, pose estimation, anomaly detection on images or videos
Evaluate and benchmark computer vision methods on production data
Deploy software to production on robot hardware
Design data pre and post processing methods
Document designs, code, experiments, evaluations
Identify high-impact scenarios where AI Planning and machine learning can be applied to optimize the Symbotic robotics software
Adapt state-of-the-art approaches or develop high-performance algorithms to solve real-world multi-robot problems
Conduct simulations and experiments to validate the performance of the multi-robot algorithms
Present results in verbal and written communications internally, and in top-tier academic venues

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

New Grad- Integration Specialist

The Integration Specialist role is to startup, commission, test PLC (Programmabl...

Location

United States

Salary:

82000.00 - 113300.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, robotics, industrial engineering, or a related field required
Familiarity with PLC systems and industrial networks
Strong teamwork, communication, and organizational skills with the ability to adapt in fast-paced environments

Job Responsibility

Support the commissioning of PLC and HMI systems, ensuring proper configuration and communication across customer systems
Conduct hardware and functionality testing to verify performance against project specifications and industry standards
Assist with system integration testing, including WMS connectivity, adapter cells, storage, and safety systems
Troubleshoot hardware and software issues using diagnostic tools to maintain timelines and system performance
Collaborate with engineering, software, and customer support teams to ensure smooth commissioning and go-live support
Execute tasks outlined in the Commissioning Services Scope of Work (SOW), including cabinet startup, software loading, configuration, and validation

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

System Engineer

Symbotic is seeking a System Engineer to run our system control center to ensure...

Location

United States , Lathrop

Salary:

71000.00 - 97900.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor’s degree in electrical or software Engineering, Computer Science, Automation Engineering or related discipline
or equivalent work experience
Minimum of 2 years of experience with automated systems
Experience and ability to learn
PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as
SQL, Linux, Python
Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems
Ability to work under pressure and in an environment of changing priorities
A desire to learn new equipment and assist team members as needed
A high sense of urgency

Job Responsibility

Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles
Troubleshoot advanced system and operational issues
Communicate technical concepts clearly and concisely to site teams and customers
Document and report issues to engineering teams and work with them on a solution
Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems
Ability to step in and effectively backfill key Symbotic on-site roles
Partner heavily with customers and other internal and external clients
Assist in escalation as required to support teams to solve production impacting problems
Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution
Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Repair Technician II

We are seeking a Repair Technician who will be part of our Service Center of Exc...

Location

United States , Wilmington

Salary:

22.60 - 31.21 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Minimum of 2-4 years of previous experience in the Machine Shop or Manufacturing Assembly Environment
Proficient with different schematics and wiring diagrams
Computer knowledge using Microsoft Windows & Microsoft Word & Excel
Initiative-taking and highly organized
Able to lift 60 pounds and can stand for extended periods of time
Possess an understanding of diverse types of mechanical and/or electrical test equipment
Possess the ability to train contractors in all aspects of the required role
Ability to manage multiple tasks
Demonstrates initiative and is self-motivated

Job Responsibility

Prepares work to be accomplished by studying assembly instructions (such as Operation Method Sheets and Sequence of Events), assembly drawings, and parts lists, gathering parts, subassemblies, tools, and materials
Positions parts and subassemblies by using templates, fixtures, or reading measurements
Assembles components by examining connections for correct fit, fastening parts and subassemblies
The ability to troubleshoot damage or defects in the Bot or subassembly to determine what is needed for the repair
Maintains safe and clean working environment by complying with procedures, rules, and regulations
Conserves resources by using equipment and supplies as needed to accomplish job results
Documents actions by completing repair log, traveler, and quality forms
Test Symbotic electromechanical subassemblies for functionality and/or quality
Work well in small groups
Perform troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

Solutions Engineer, ITSM/ESM

Atlassian

Location:
France , Paris

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Description:

Job Responsibility:

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Job Posted:March 19, 2025

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Job Posted:
March 19, 2025