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As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads.
Job Responsibility:
Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities
Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics)
Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform
Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented
Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel
Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement
Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions
Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements
Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer
Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel
Requirements:
Significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms
Strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js
Understanding of web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows
Comfortable discussing business outcomes with executives and implementation details with developers
Track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments
Thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation
Familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures
Empathy for developers and a passion for great developer experience
Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK
Bonus if you have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms
Bonus if you have worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers)
Bonus if you hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms
Bonus if you are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews
Nice to have:
Experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK
Production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms
Worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers)
Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms
Familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews
What we offer:
Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed