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Solutions Architect

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SpryPoint

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re looking for an experienced Solution Architect for Work and Asset Management projects to join our team and help us exceed customer expectations. As a key player in our organization, you’ll work closely with utility clients to design, implement, and optimize Work and Asset Management solutions that address complex business needs.

Job Responsibility:

  • Partner with clients to align their business goals with SpryPoint’s best-in-class solutions
  • Partner with clients to assess their Asset Management and Work Management programs in place and provide a roadmap for improvements and achievement of client goals with these programs
  • Lead discovery sessions, process reviews, and integration designs to deliver tailored solutions
  • Ensure high-quality implementations by conducting audits, reviewing documentation, and providing feedback on process designs
  • Oversee system configuration and provide input on training and testing materials
  • Maintain and update project documentation, including issue logs, configuration guides, and test cases

Requirements:

  • 5+ years of experience in leading and participating in the implementation of Asset Management and Work Management enterprise software for local governments and Utilities
  • Proven ability to map processes and manage large process mapping projects
  • Strong understanding of relational databases and SQL
  • Excellent communication skills, with a talent for presenting complex concepts clearly
  • Strong interpersonal skills, with the ability to build relationships and collaborate with clients, senior management, and team members
  • A sharp, analytical mind, capable of solving complex problems quickly and efficiently
  • In-depth knowledge of implementation methodologies for large-scale software projects
  • The ability to work under pressure while managing multiple priorities

Nice to have:

  • Experience with Utility Customer Information Systems and Customer Engagement Portals is a plus
  • Experience leading software implementation project teams is a plus
  • Familiarity with analyzing large data sets is a bonus
  • Knowledge of Reporting & Business Intelligence platforms is a plus
What we offer:
  • Remote-first environment with flexible working hours across North America
  • Competitive Total Rewards - Comprehensive compensation package that grows with you
  • Complete Setup - MacBook + $500 to create your ideal home workspace
  • Total Wellness - Health, dental, vision, and life insurance from day one
  • Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days
  • Future Security - RRSP (Canada) and 401k (US) matching programs
  • Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
  • Team Connection - Annual company events and team offsites that bring us together

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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